How to Apply for Tala Loan in Philippines

Imagine this: you need a quick cash to pay for your child’s tuition fee or your mother’s medical bills. Unfortunately, banks and other lending companies require you to submit documents and make you wait for days before cash is credited to your account – and you’re not even sure of approval. You spent days borrowing money from your relatives while waiting for the bank’s call.

Tala Loan
Tala Loan

Thankfully, you discovered Tala. Tala Philippines is an application that conveniently offers loan with just a few clicks. In fact, all you need is your smartphone and you can apply for credit using the app. This is in line with its primary aim of bringing financial choice, access, and control to people everywhere.

Here’s how to apply for a loan using the Tala Philippines app:

  1. Download the Tala Philippines mobile app and then register. You can also get it here.
  2. Create an account with This is where the proceeds of the loan will be credited. Make sure that the email address and mobile number you used to register for Tala and Coins are the same.
  3. Open the Tala app on your mobile device and click “Apply Now.” 

    Tala loan app
    You can apply on Tala App for Tala Loan
  4. Fill in the details and wait for loan approval. Make sure to take note of the repayment schedule. Paying your loan in time allows you to borrow up to P10,000.00

    Tala Loan Approval
    This is how you get approved for Tala Loan
  5. Assign the method of Cash Out. You can cash-out your money through remittance centers like Cebuana, MLhuillier, and LBC Pera Padala,, or bank deposit.

NOTE: Make sure you will choose the mode where you want the amount to be transferred or credited.

UPDATE: As per Tala Philippines Facebook page, here is the interest rate:

11% for payment on a weekly basis within 21 days or 15% for payment in full within 30 days.

UPDATE: In case you are unable to pay on time:

8% penalty fee, which will be imposed 7 days after the intended due date.

UPDATE: As per Tala Philippines Facebook page, below is the sender details if you chose remittance centers like Palawan Express as pay-out method:

Sender’s Name: Christian Ramos Roxas

Sender’s Number: 0905-5111619

Easy, don’t you think? What are you waiting for? Download now and be one of the thousands of Filipinos enjoying the app with peace of mind.

To Repay Your Loan from Tala Philippines:

1. In the Tala app home page, click on the “Make A Payment” button
2. Enter “AMOUNT” then click submit
3. You will receive an SMS from NXSMS/ for the payment request link and a separate reference number for 7-Eleven use ONLY
4. Click the link https://.. then choose your preferred payment method: Cebuana Lhuillier, M Lhuillier, or 7-Eleven
5. A reference number will be sent to you via email or SMS (VALID ONLY for 8 HOURS upon receipt)
6. Present the reference number to the teller and settle your loan to your preferred payment option.

As soon as the payment is complete, you will receive a notification via SMS and in the Tala app.

Tala Philippines is available in Android devices. 

Did you try Tala Lending Philippines? Post a comment to share your experience!


584 thoughts on “How to Apply for Tala Loan in Philippines

    1. Dear Angely, we are sorry to hear that Tala has not approved your application.
      Did you try others, like doctor cash?

      1. sorry ah ! ndi sa paninira .. for a person need a small amount lng o malaki man wag po .. thanks advise ;lng

          1. hi madam. i am one of TALA users, kaso po nasira po ang phone ko na gamit ko sa apps ng tala. paano po ba mag Make payment kung wala po ako apps at cellphone na gamit ngyon? due ko na po kase need ko na mgbayad po..kaso di ko alam paano wala ako smartphone ngyon.. eto po pala cp# ko 09325227776. salamat po sana po mareply nyo ako agad.

          2. You can pay through remittance centers like Palawan or Cebuana using the reference number they sent you when your loan was approved.

          3. Hi! unfortunately my phone was stolen.. how can make repayment? my loan is due tomorrow please help

            Name: Marlyn Dayata
            Registered lost Number : 09269192609

          4. Hello! Have you contacted Tala Philippines already? Unfortunately, we don’t have any record since we are not affiliated with them.

          5. HELLO po..Paano po mag bayad eh sa home page ko dko naman ma click yong payment po at zaka wla po sila binigay sa akin na reference number para dyan akoagbayad

          6. Hello Lyn. You can pay thru remittance centers such as Palawan and Cebuana. If you have account, you can also course thru your payment there. Please check any text message or email from Tala since they also send the loan terms on the mobile number and email address you indicated. Hope this helps 🙂

          7. Ano po ilagay kong name kong magbayad ako kasi wlw nmn binigay refernce number oh anu man na pwde ko magabayad..ALam ko anong mga outlet dapat ako magbayd pero tulad po ng sinabi ko dko ma click ang payment sa home page zaka wla man lang binigay na number na yan ang hulugan ko.Duedate ko na ngayon kaya ng alala ako kc ayoko tumaas babayaran ko kasi meron namn ako pambayad na dito ang kaso dko alam paano bayaran

          8. Hi Lyn. You can pay thru as well if you have an existing account with them. Also, baka po sa email message ay may nailagay si Tala as to the loan repayment process 🙂

          9. hi,

            I accidentally






















          10. Hi! You can also check your email address since Tala sends a copy of the loan contract there. Thanks!

          11. Can anyone please help me how to contact Tala? nahulog po yung phone ko sa dagat. sa phone na yun naisend sa akin yung transaction code. Di ko pa po naclaim sa palawan yung naborrow ko sa Tala. I badly needed it for my medicine. PLEASE HELP ME po.

          12. Hi Francis! From what we know, Tala has several payment options available. You can pay through or remittance centers like Palawan Express and Cebuana. Payment in 7/11 through DragonPay is also accepted 🙂

          13. hi mam pwedi nyo po ba ako matulungan,na ma ih open ulit account ko sa tala,dikopo kase ma open dahilan na pinilit po ng anak ko na buksan kahit d alam ang pasword,nag kokol po ako sa costumer dipo makonek,09095166933 po ung number ko sa tala,

          14. Pno po ako magbbyad sa tala? kc po nasnatch ang phone ko. dpo ako mkadownload kasi po wla po ako android. sana po mahelp nyo po ako dko po alam ang reference number ko para po mkabyad sa tala… sna po ma2lungan nyo po ako… mrming slamat po….

          15. Hi Susan. Please contact Tala directly so they could check on your account and send you a reference number na gagamitin sa pagbayad ng loan. Thanks!

          1. May I know know how can I contact Tala? I already emailed them at [email protected], I also already emailed and replied ti the email they sent me and I cintacted them on fb I also sent message to the number they use to send me messages. Unfortunatrly no replies. Can someone help me contact Tala I did not recieve any reference number to claim my loan for the past 3 days. Badly needed. Thankyou in asvance.

          2. Hello Priya! Sorry but we don’t have Tala’s phone number or mobile number as well since these are not disclosed. We only relied on the information stated in their Facebook page.

          1. Hi. We’re sorry to hear that. Tala Philippines follow specific guidelines and rules to determine the credit-worthiness of a potential borrower. Even if you submit all the requirements, there is no guarantee of approval. Nonetheless, you can try applying next time 🙂

          2. Hi Faith. Thank you for your interest with Tala. You can still get your money thru bank deposit or remittance centers like Cebuana. Please take note of the spelling of your name and reference number since you will use this to withdraw the amount you borrowed. Thanks!

          3. Hi po. How can we check if my loan way successfully transferred to my wallet. Uts already the 2nd day but still didnot recieved the loan

          4. Hi Shannyn! This will usually reflect on your account. Have you tried contacting Tala? You can send them an email or message them directly through their Facebook page. Thanks!

          5. Hello Michelle. Different number means different / new account na po. That means you need to sign up again if you plan to borrow from Tala.

          1. Hi,ask ko lang po, naapproved na po yung loan request ko, then wait daw po ko ng 1-2days ng text from Tala, but the problem is,during registration, Tala didn’t ask me for my wallet address for them to send the cash that I’m loaning? Pagtapos ba nilang magtext saka ko lang ba ieenter yung wallet add ko and payment methods?

      2. Ma’am/Sur good afternoon,I am for one loan back again ,I am already full paid my balance but still there outstanding balance I need to reload again in Cristy bahan

        1. Hi Cristy. Please contact Tala Philippines directly since we are not affiliated with them and in no capacity to address your concern. Thanks!

          1. mam approve po ako sa tala pro panu ko ma cclaim ung loan ko since 3 days nko approve wla manlng noti

          2. Hello Jason. Tala Philippines is a downloadable app, which will only work on Android devices. Please download the app at Google Play to be able to apply for a loan. Thanks!

          3. Hi David! That would depend on the lender. Please check with them first for additional requirements. Also, the payout option should be in the Philippines.

          1. Hi Jeramie. Do you have a previous loan with Tala? if yes, baka hindi pa nagrereflect ang payment sa system kaya po hindi pa kayo pinapayagan mag re-loan.

      3. i reloaned on first 3 loans are approved and I got it..but why my 4th loan got a problem

        1. HI Teresa. We’re not sure why or what happened since we are not Tala Philippines. We don’t know the tactics they employ to determine if an application will be approved or rejected.

      4. Hi Admin! Nasira po yung phone ko pano ako maka bayad ulit sa tala if hndi ko nman na save yung reference number nang na approved loan ko. Hoping for your response. Thank you

        1. Hello Michelle. You can also check your email if Tala Philippines sent you details about your loan. If not, please contact Tala Philippines directly through email or their Facebook page. Thanks!

        1. Hello Rhona. Online cash loans are usually payable within one month, regardless of the amount of credit approved. Thanks!

      5. Sir/Ma’am, good day. I’ve paid my dues already via MLhuillier but it was not credited/reflected yet on my account in TALA.

        1. Hi Christine. Payment may not be in real-time, so we suggest you wait for it for at least a day 🙂 If hindi parin nagre-reflect ang payment, you may contact Tala Philippines through email or Facebook page. Thanks!

      6. Pwede na po ba ako magloan ulet ? nakabayad na po ako khapon .Gusto ko sana mag manual loan paano po ba ? ayaw talaga gumana ng tala app sakin ..Pls txtbck

        1. Hi Lea. Tala loan application can only be done and processed through their app. We’re not sure if they allow manual processing of loans since they base it on the applications they received through the app.

        1. Hello there. We also often get this concern, but unfortunately, we don’t know how Tala will treat this. We have yet to get a feedback from Tala. Do you have a account? You can make repayment easily if you have a account 🙂

        1. Hi Akiesha. Do you have other government-issued ID aside from this? Tala requires government-issued ID like SSS ID, Passport, Driver’s License, PRC License, or UMID 🙂 Otherwise, Tala might reject the loan application.

      7. hi error po sa middle name q.. hndi q po makuha ung mga loans q.. kindly fix it… ESTROPIGAN ang middle name q na nka input sa system ng cebuana.. dpt BELTRAN

        1. Hello Corazon. We’re sorry to hear about this mistake. have you tried contacting Tala? You can send them an email or message them on their Facebook page since they are more qualified to rectify this situation. We don’t have access to their system; hence unable to make any changes. Thanks!

        1. Hi Wilfred. We’re not sure with that, but it’s worth trying don’t you think, since you have account 🙂

          1. Hi, already went to 7/11 but they need bar code or reference number in which TALA won’t give because you have to pay at least 20 php, and as I enter 20 php Tala app says I can’t pay more than I currently owe. I also try Cebuana but they don’t make payment to be sent to TALA PHILIPPINES.
            In short, you cannot make payments for 10 php because TALA won’t give any reference numbers.

      8. Mam can i ask some help to claim my remittance in palawan express. It is already 1 week that i did not yet receive because my cellphone was broken and i cannot open it..please help me to please send me again the control #..

        1. Hi Wilyn! Please check your email address as well since Tala sends a copy of the loan agreement on the email you indicated. You will see the reference number there 🙂

      9. Nagbayad na ako ng balance ko para makaloan ulit pero nakalagay sa app e may balance pa din ako. Pakicheck naman.

      10. hi nag early payment npo ako sa tala loan ko,pero bakit kpag inoopen ko ang tala app ko andun pa din un
        your on track
        make payment.
        baket po ganun..thanks

        1. Hi Djoanna. It’s possible that the payment has not yet reflected in their system. To be sure, you can send a copy of the payment slip to Tala thru email and message on their Facebook page. Don’t worry. The payment will reflect in their system in no time 🙂

      11. Panu po ba ang bayaran dito sr/ mam 1 month to pay po ba?
        If mag loan po ako ng 10k
        How much po ang balik non?

        1. Hello Rizalyn! The loan term is maximum of 30 days or one month, which means the entire loan must be paid + interest. We’re not sure how much the interest will be since you can only access it through the Tala app 🙂

          1. hello good day tala..i would like to tell you the cellphone that i use of my loan is under repair..and i forgot the password of my email that i used..please send my account to my new email [email protected] or through to my number that i used thank you…

          2. Hi Genalyn! Please contact Tala directly since they have access to your account po. Salamat.

      12. I haven’t receive my loan because of my coins which is not in level 2 daw.. How many days pa po mag wait?

        1. Hi Mae! Per website, you should have a cash-in of P100,000 or upload an ID and selfie to reach Level 2. Thanks!

        1. Hi Imelda! Tala also sends a copy of the loan contract on your registered email. You will find a copy of the reference code, which you will use to make payments. Thanks!

          1. Ano po ba ang emai add ng TALA kasi delayed na po payments ko..nawala yung phone ko gusto malaman kung paano palitan yung old sim ko ng bago..para makabayad na ko.
            Sa coins ph na change ko na po.paano kaya sa TALA

      13. I installed the app. It ask me for my mobile number..then it said wait for verification code txtd on my number…but no tx arrive

      14. I paid my loan 1 week before the due, when i tried to reapply, it shows i am not eligible for a loan.. I tried to reach them via email, and i got no response..

        1. Hi Marjorie! Do you still have a copy of the payment made? Make sure to keep it and send a copy to Tala so they can adjust it in their system. Salamat po!

      15. Good pm,
        please ko assist sa payment ko,nasira ang sim card ko I cant able to access to my number..i can open my tala apps but messages will pass through my assigned number is there any other way on how to pay?

        Rhoenshane quial

      16. Hello po sorry po sa abala ask lang po pano po yon due date ko na po ngaun pero bukas pa po ako makakabayad pag po ba nkabayad ako bukas maka loan po kya ako

        1. Hi Marinela! You will have to pay a penalty fee for the one-day delay in payment. Re-applying for a loan is not immediate since dapat po mag-reflect din muna sa system sa Tala yung inyong payment. Salamat po!

        1. Hi Mabel. Please contact Tala Philippines directly para po macheck nila ang inyong account. Salamat.

      17. Hi
        Why is it that my apolication wont go through it keeps on looping when im about to choose the payment method and accept the terms and conditions

        1. Hi Rizel! Ideally, Tala would be able to receive the payment within the day. We suggest that you keep the copy of payment as proof in case maningil ang Tala Philippines sainyo. Salamat po!

      18. hi. paano po ba i-correct at i-verify yung surname ko? Tama naman yung panagalan at middle ko, iba lang ang naregister na apelyido kasi nag aautomatic yung keyboard? Paano po i-verify at baguhin? Salamat

      19. hi hot an error that theres a problem sending my loan aside from messaging you guys is there a number we can call?

        1. Hi Charlote! Unfortunately, Tala only provided their Facebook page and email address. Wala po sila nakalagay na hotline.

        1. Hi Jessica! It’s possible that your phone does not meet the system requirements of the Tala app; hence difficulty in installing it.

      20. admin how to transfer the loan money? when its already ready for pick up because the one that suppostedly will calim it is sick

        1. Hi Rose! Please contact Tala regarding this so they could make necessary adjustments on how to claim the loan –
          e-mail: [email protected]
          Tala Facebook page:

      21. Pano po e retrieve ang loan application?…two working days pa po kasi processing
        nyo at flight ko na po kasi sa monday to hongkong kaya gusto ko e cancel kasi d ko po yan makukuha

    2. hi this is marvin abenido i applied loan at tala august 18, 2017 then mr. jorge dacra one of your staff send me this trucking number at any branch of LBC outlet to claim 104124144899 but i can claim it because you enter a wrong receiver’s name.. i tried to contact your number whose always sending a message but i haven’t get any response regarding my concern until now.. it’s been a eek but no one texted me at your staff to fix this..

        1. disappointed, this is my fourth time loan it was already approved but its been 1 week but status still on the way.. so disappointed..i already emailed at tala support, ang thru fb msgr, no response..

          1. Hello Aireen. Yes, usually this is a one-time payment since it is an online cash loan.

    3. hello can you pls help us? kc ndi nmen mkontak ang tala phillipines lhat ng nang email nla nagmmessage kme pero still no response ngbigay cla ng tracking number pero mali daw sbe ng teller sa m lhuillier kaya until now ndi ko pa nkkuha tpos tmatakbo na ang interest..ang ikinakabhala ko bka ndi ko na yun mkuha tpos nagkautang ako n ndi ko man lang ntnggap ang pera..

      1. Hi. Unfortunately we are not Tala Philippines. You can try contacting them through their Facebook page. Thanks!

    4. I don’t know what their basis are in approving or denying a loan request. It’s just unfair having been denied for a 1,000 loan while SSS grant me 32000. Masakit lng sa pride!

      1. Hi May. We’re sorry to hear that. Apparently, Tala Philippines follow specific guidelines and we are not aware on how they choose on who to approve and how much. Nonetheless, you can try applying again in case you need quick cash.

    5. i mam/ sir i forget the amount i have to get at palawan express my loan costs 1000 pesos. but it has a charge. and who will i put as the sender

      1. Hello Jovelle. Sender is Tala Philippines. You can check your email since Tala usually sends a copy of the loan terms in the email address you indicated. Thanks 🙂

    6. Nagbayad na ako ng umaga sa 711 pero gang ngaun wlang confirmation pinakita ko lang naman sa cashier kung anung reference number n tinext ng tala.tpos gang ngaun meron pa aqng owed at bukas kc ang due ko.ngbyad n nga aq ng maaga ng mkapgreloan ulit. Wla namang contact number na pwd tawagan.andto skin ang resibo ng 711

    7. isa ako s naaprove d2 ngtry lng ako but thanks n dn ska ito n yata ung nkita kong pinakamababang interest kesa s iba ang hirap n mgapply ang taas pa ng interest.. i salut u tala Philippines.. sana madami p kyo mtulungan..
      anyway san ko mkkita ung referal code.. kz ung apps ko wla nmn nkalagay n invite friend bkit s iba meron.. thanks..

    8. i already paid my second loan, why does the TALA APP on my android phone says that my loan is still on track?

    9. Hi gud day gusto ko po sana mag avail ng loan sa inyo kaso hindi po ako ma install sa phone ko ung application ano po ung maari ko pong gagawin sana po matugununan nyo po ang aking concern salamat po..

      1. Hi Christian. You can try updating your phone first since Tala would require updated OS. Once updated, try downloading the app again on your phone. Hope this helps!

      1. hello Rysa. This is not recommended since you will be charged with penalty fee. We’re not sure lang how much Tala charges for overdue loan, so it is best to pay on time and in full 🙂

    10. Ask ko lang po pag nag not eligible to reapply po, mga ilang days, weeks, o months po bago makapag reapply?
      Ilang beses ko po kasi na-cancel yung loan offer ni tala sakin…kasi undecided papo ako that time, if gagamitin ko na ba o the other day nalang… Kaso weeks na king not eligible to reapply… Nasa silver na po ako… Thank you po in advance sa reply, pasensya na po sa abala

    11. Hi admin what if abroad po and the application is not compatible in other country .. But i want to loan using what should i do? I want to loan ?

      1. Hi Karen! Tala is only available in the Philippines. There might be an issue with the cashout option overseas kaya po hindi ninyo ito magamit abroad. Salamat!

    12. Hi, new user lang po ko. Pwede po ba ako makapagcash out within 1-2hour? Kailangan na kasi ngayong araw.

      1. Hi Onlie! The turnaround time for most online cash loan lenders is 24 hours. We’re not sure if Tala can process that fast.

    13. hi! this is the third time i used tala and this is the first time that i did not receive the full amount of my loan. i tried messaging them on their fb account and even on the apps.. its been a month already and already my due but no resolution or reply on my concern. now i have to pay the full amount without getting the real amount that loan. i even send them the photo of my withdrawal receipt.

      hope you can help me with this.

      1. Hi Bam! As much as we want to help, we have no access to Tala’s records. We merely provide info about different online cash loans in the Philippines. Please keep sending them messages in their Facebook account since they are the ones who can rectify this. Thanks!

  1. Hi Tala Philippines, nkapagloan po ako sa site nyo 1k,, if ever i repay that loan pde nb ko mkarenew agad? Atleast 5k? Thanks….

    1. Hi Ruby, we are not Tala Philippines. The post is merely to inform people about the services available for online cash loan. Nonetheless, you can direct your concern to Tala Philippines through their Facebook page. Thanks!

      1. I have concern . Wat if po may -hypens ang last name ko. Den sa pag apply di tinatangap. Paano po yan ?

        1. Hi. There should be a log-out feature when you press the Home (picture of a house) button. Please try. Thanks!

    2. Paano po ba mag repay po.mag loan din po kasi aq ng 1k kaso di q pa po alm if san sya babayaran or san ipapadal.. Pano po ginawa niu ?slmt

        1. hi! I AM CHRISTAL MAE MENDOZA i applied a loan in tala but the problem is they input my name in a wrong spelling as well as my surname i told them the issue but they told me to accept the offer even if it is in the wrong spelling for them to fix it so i did what they told me, i didnt claim the money because i know i cant claim it because the name they send the money is wrong spelled so i told it to them they said they will fix it but until now i have no any response to them and still they are sending me emails to pay such fucking loan which i didnt claim, so ho was it?

          1. Hi Christal. Sorry to hear about that, but we’re not Tala Philippines. We suggest that you coordinate with Tala directly and show proof that you were not able to claim your loan due to misspelled name.

  2. Hi Mam/Sir,

    I already got an sms text that my loan with Tala is been approved.. How can i check if it’s true ? And where did i get the approved loan? Can i ask for your contact number so i can get in touch with you..

    I hope you can answer my query today..

    Thank you

    1. Hi Shirley. We are not Tala Philippines. Nonetheless, the amount will be credited to your account. For further question, please contact Tala Philippines directly through their Facebook page. Thanks!

      1. Jenna
        fontanilla po ito bkit po gnun nanyari sakin Ngfullypaid po aq ng loan tpos bkit biglang gnun ung aplication q not aprove n dw po nkaapat n loan n po aq s tala

        1. Hi Jenna. We suggest that you contact Tala Philippines directly since we are not affiliated with them. Thanks!

      2. hi good day!unfortunately my fon was lost po,how can I repay my loan,tomorrow na po yun duedate..pls contact my number asap 09568560583 or [email protected] pls send me an email po asap thanks!

  3. Hi ! Why everytime i filled up my requirements especially on ” is this your phone” ” it is new or used” ” how long have you been used this phone”. I answered it but why i kept repeating to fill up that requirement? Normal or not?

      1. hi tala may loan po ako sanu at due ko today kya lng nasira ang android phone ko n my apps ng tala ko so hnd ko alam panu mgpapay ayaw ko maoverdue ko s payment pls help me

  4. Wow.. I just applied today and now I am qualified for a loan of Php1000. Very responsive. All I have to do now is to wait for the call.

      1. Nightmare!!!! Nadeny sa 1k! Sakit sa pride ah! Despite of the fact that I have all the resources to pay. Very disappointed!

        1. Hi May. We are sorry to hear that. Tala Philippines follow specific guidelines when it comes to loan approval or rejection. It would also help if you submit all the documents required for faster application.

  5. I lend 1000 and I paid it 3days after at 7eleven amounting to 1,122 this means I paid the whole amount. Now they were saying I owed php10 but how come? I tried paying 10 or even 20 but it says, “you dont owed any money”. I email Lucy or even text Tala about this but I didnt get any responses. Now I owed 10 and earning interest. Im dont see any number to contact them…Omg! Now I owed 10pesos and with interest. HOW COME?

  6. I received an sms saying ” Congratulations Ariel, we’ve verified your identity. Open the Tala app and select view loan offer to claim your loan.”
    But, I can not see a “View loan offer in the app.
    kindly help me with this.
    Thank you!

  7. is there any other ways to pay my loan aside from using
    i have 10.00 loan balance but my cant accept it

  8. Hi , I cant seem to put my correct date of birth. Every time I change it to my Date of birth it will change to a different one.I tried to uninstall the application and restart my phone but still the same.

  9. no update,, on my 4th loan…
    status on the way but until now its been 1 week no response i already contacted tala support no reply

  10. good day im leonilo fernando i still have a balance with tala phils. i lost my mobile phone with number 09088727513 im not using that number anymore im using a new number which is 09468117870 this is for your reference.your office told me that somebody will call me regarding this change of numbers.

    1. Hello Leonilo. We are not affiliated with Tala Philippines. You may contact Tala directly through their Facebook page. Thanks!

  11. Hi Tala, ive been sending msgs to ur facebooo acct for the past 3 days and up to now i am still un answered… Can you please assist me and can you send me a number where i can call you to verify m4th payment to [email protected]

    1. Hi! We are not Tala Philippines. This post was made merely to inform borrowers about different online cash loans provider.

  12. hello, i already have account for tala but the problem is when i try to filled up the requirement specially on date of birth , there is an error i type the original one but the result is wrong..

    1. Hi! We are not Tala Philippines. You may contact them directly through their Facebook page. Thanks!

  13. Hello Admin,

    This is Lion from Tala. We appreciate being added in your blog. Feel free to reach out to us if you have questions.
    We also want to know how can we be of help to you. Please do not hesitate to reach out.


    1. hi sir please help may nareceived ako na approved n ako for my loan pero wla pa pong tracking number how can i claim my loan???pls help thanks

      1. Hello Rachelle! Have you checked the app already? Tala also usually send a reference number after they informed you that you are approved. Otherwise, you can contact Tala Philippines customer service thru their Facebook page and email 🙂

    2. I was approved for my first loan of 1k or one thousand pesos only. However, the account that I have provided yo send it to me is my BDO ( BANCO DE ORO ) DEBIT CARD ACCOUNT. But when I checked the said account today, the bank representative told me that it is CLOSED. So I sent an email to [email protected] about this matter and send them the same message in the TALA APP to send the 1k or one thousand pesos only to my BPI ACCOUNT #3169431433. They send a message that they can not change the cash out option.PLEASE HELP ME CAUSE I NEED THE MONEY BADLY FOR MY MOTHER’S MEDICINE. Hoping for your understanding and considerstions about the matter.

      1. Hello Sunshine. Unfortunately, we cannot do anything about this since we are not Tala Philippines. Also, online cash lenders simply follow the cash-out option borrowers chose. Once funds are credited, they cannot reverse it due to security issues. What you can do is to coordinate with BDO to help you revive your account. Perhaps, you just need to deposit money to lift your account back to its normal level. I hope this helps.

  14. Hi just want to ask. How can i repay my loan at bdo online? Hope u can answer my inquiry,soon. Thanks

    1. Hi! We are not Tala Philippines. You may contact them directly through their Facebook page. Thanks!

      1. pano ko pi mabbayaran yung loan k nwala po yubg isang mobile ko kasama gamit kong sim s tala d ko marresib txt msg para makpag bayad ako wla pi bkayo contact no.

        1. Hi Pauline. Did you get an email confirmation regarding your loan application? Tala usually sends an email message that contains a reference number, which you can use when paying for the loan. Otherwise, please contact Tala directly through email and Facebook page. Thanks!

  15. gusto ko pong bayaran ang loan ko na 1k sa tala kaso po ung mobile# na ginamit ko sa pag reg. tala is nawala. ano po ang dapat kong gawin pra mabayaran kona ung na loan ko. thanks.

    1. Do you still have a reference number for your loan? Perhaps you can use that to pay for your loan with tala.

  16. pls. send me the details on how can i send my payment tru mlhullier or cebuana i want to send my payment now my due is on september 18, 2017
    thank you very much

  17. i broke my android phone and so i needed to make payment using PC only.. i messaged your site but got no reply.. my loan is due to pay and i want to make a payment but no response yet if how to access payment thru PC only.. 🙁

    1. Hi, apologies but we are not tala Philippines. Please contact them directly through their Facebook page for proper advice regarding this matter. Thanks!

      1. maam akin din po d ko mbyaran nwla po cp k pati txt ng reference no nandun s cp pano po yun

        1. Hello! Mayroon po kayo nakuha na email message regarding your loan? Tala usually sends a reference number na gagamitin upang mabayaran ang loan. Kung wala po, maaari ninyo ma-contact ang Tala thru their Facebook page or mag-send ng email sakanila. Salamat!

  18. hi i applied for tala but not approved ask ko lang pwde ba maka apply olet kahit hindi ako naka recieve ng text from them na pwede na ako mag apply?

  19. I already receive the transaction code and the amount that I lend. But I need a transaction details on how to claim the money. I was suppose to get it at Palawan express. All I need is the transaction details to follow on how to claim it. Thank you

    1. You may use the transaction code to claim your money in Palawan Express, which Palawan will use for their reference.

    1. Hi Nico, we’re not sure since we are not Tala Philippines. Still, fair amount is P10,000 and if you are a returning customer. you can get as much as P25,000 credit.

  20. hi ask ko lang p bakit wala pa hanggang ngayun yung inapplyan kong loan khpon approved nmn po reloan po kc yun

  21. hi, i did download the app in my phone but it keep saying invalid phone number what are the other options. pls reply

    1. Hi Christine. Apologies, but we are not Tala Philippines. You may contact them directly through their Facebook page. Thanks!

  22. pwede po bang malaman kung saan pwede mkausap costumer service ng tala loan..nagbayad ako kahapon thru pero may nkalagay prin outstanding balance yung tala apps ko.

  23. good day! mali po yung input ng sender ng name ko instead of GRACELYN MARCELO FAJARDO, GRACE MARCEL po yung nsend ng sender and sad to tell ayaw po iaccept s padala center, kaya hndi ko po maclaim yung cash loan ko.kindly response asap!

    1. Hi! Padala center didn’t accept even if you presented the reference number? This is an error on the part of Tala Philippines. Please contact them directly though their Facebook page since we are not affiliated with them. Thanks.

  24. hello po, ako nga pala si madine. meron akong proble when it comes to signing up sa tala, i tried entering my cell number 09559275643 but it says that it is invalid. i really need to loan in order to pay for my tuition for the upcoming exams and please reply for my query. salamat po and God Bless.

    1. Hi Madine, we apologize since we cannot assist you on this because we’re not Tala Philippines. It is advisable to contact them directly to provide remedy on this situation. Thanks!

    1. Hello Michael. You can try erasing and re-installing the app to register for Tala. Let us know if this worked. Thanks!

  25. hi…due date ko po is on oct 25 fro tala…nasa service center and phone can i make a payment? and pano ko malaman ung ref number? please text me for the info 09283925501

    1. A reference number was given to you po upon approval of loan application. You can still make a payment through other channels like Cebuana or Padala using the reference number.

  26. paki assist lang si Modarisa Abubakar Mamalangkay sister ko yan new member ng TALA ito number niya 09995662934
    wala pa ung control number niya pero nasa apps na niya ang ammount ng loan di pa natext control number

  27. nagkulang po ako ng Php10 sa loan payment ko, paano ko po ito mabaydan since di pwede make a payment sa app since masyado maliit.

    1. You can make a payment through or remittance centers. Bank deposit may also be allowed. Thanks!

      1. how can i make a payment . my phone broke , also what will happen to my acct, im planning to make a full payment . and what will happen to my next loan

        1. Hi Bety! There are several ways to pay. You can try thru 7/11 or remittance centers. Just take note of the reference number they sent on your email 🙂

  28. Hi Tala,

    Panu pag Iphone user nd kasi ma download yung app nyo sa app store ng iphone. Thanks.

        1. Hi Bernadette. ID is required since this will help Tala Philippines verify your identity as a borrower. If you don’t have any government-issued ID, you may try school/work ID just to prove to Tala that a certain person exists 🙂

          1. How come on the app, upon selecting Id and stating the Id that you will you will use Ex: Company Id. The app will not let you proceed, instead you will be prompted of the same Id’s which is not on hand?

          2. Hi Nick! Tala requires valid government-issued ID to help them verify the identity of borrowers. Please provide any valid government IDs to push through your application. Thanks!

          3. Hi Chuchu! Tala may not accept this. Please submit identification that is issued by the government 🙂

    1. Hello Sheng! You can get your loan through remittance centers. Tala usually sends a reference number through text message or email, which you have to use to withdraw the money you borrowed.

  29. Hi Ma’am did you already encountered a case where you may not be able to repay your outstanding balance due to 10.00 only ..It happens ma’am I’ve made my repayment today but suddenly I forgot the exact amount of my outstanding ,instead of 1,110.00 I’ve repaid 1,100.00 only..Since when do repayment 20.00 is only allowed,but TALA will not accept since it will become higher than I owe of 10.00 only…Do you have an advise to settle this?..Thank you so much.

    1. Hi Lix! Have you contacted Tala already? As much as we want to help, we are not Tala Philippines so we don’t know how to rectify the situation. We suggest you send them countless messages and leave comments on their Facebook page so Tala would take notice. Thanks!

  30. Hi I need someone to talk to regarding my TALA remittance. I cannot receive the money since the agent told me that the receivers name which is my name is incorrect. I need someone to look it up for me so I can receive it. I sent emails and messages on facebook but no reply. Thanks

    1. Hello Je-Anne. We apologize for this inconvenience, but unfortunately, we are not Tala so we cannot look into your account. Please continuously send a message and leave comments in their Facebook page since they could better address your concern. Thanks!

    1. Hello Anna. Pasensya na, but we are not sure as to how much the interest rate is. Nonetheless, we assume that it is within the prescribed rate set by the BSP para naman hindi ganun ka-bigat sa mga customers like you.

  31. Hi Tala!
    i am applying for a loan but it keepson saying “We could not log you in. You can’t log in to this app because you do not meet this app’s requirements for country, age or criteria…”
    I am using J7 Prime..

    1. Hi Tina! Have you tried upgrading your phone? Perhaps Tala requires an updated OS so that it could operate properly. Let us know if this works! 🙂

  32. bakit ganun bumabalik lang sa question na ift htis phone is yours lahat simagutan ko na pag submit dun ulit bumabalik.

    1. Hello Bong! Have you tried deleting and re-installing the app? You can also update your phone’s OS. You could try those steps first and then apply again. Please let us know if it works. Thanks!

    1. Hello there. Apologies, but unfortunately, we do not know how much is the interest rate charged by Tala. We assume that this is reasonable rate to avoid imposing too much burden on their clients 🙂

  33. Im also a tala user. And so far im a happy client its my 2nd loan though medyo maliit ang offer at 1st but of course with there trust so easy application not like other loan agency dami pang keme … more blessing tala

    1. Hello, Charry!

      I’m currently studying about Tala as a company. I’m a marketing student and if it would be okay, may I talk to you regarding your experience with Tala? I hope I may interview you as it would help our project and Tala. Thank you! 🙂

  34. ang tala ba pwede sa mga ofw beneficiary? parang hindi yata…remittance lang kc ang source of income ko..

    1. Hello there. You can submit a scanned copy of remittances to show Tala na mayroon source of income. As long as regular ang pagpapadala, maaaring i-consider ito ni Tala. Thanks!

  35. I loaned in Tala via Cebuana what would be the Receiver’s name and I loaned of 1000 pesos, is there any fee? What amount should I write in the paper.

    1. Receiver’s name would be Tala Philippines. We’re not sure how much you should pay since Tala charges interest rate as well. Please check the Tala app to see the total amount you owe 🙂

    1. Hello there Rechelle. We want to help you on this, but we are not Tala Philippines. Have you tried deleting and then re-installing the app? If it doesn’t work, you can contact Tala through their Facebook page ( to help you retrieve your information and loan details. Thanks!

  36. hi! i would like to change my cp# because my cp was stoeln with my sim card on it. Im Edgardo Apo> i like to pay my loan. can you txt me on this number 09261671069. coz the number 09270216651 that i registered to you was stolen. please reply asap because my due date was on Dec 13, 2017

    1. Hi Edgardo. We want to apologize because as much as we want to help you address this, we are not Tala Philippines; hence not capable of making necessary adjustments on your loan. Have you tried contacting Tala thru their Facebook page? 🙂

  37. Tatanong ko lang po bakit ganon twice na ako nag loan sa tala at nakapagbayad ako hindi lang on time pero advance lagi ako nagbayad. Ngayon nag apply ako ulit pero na disapproved ako. Pa check naman ng system nyo. Dec 6 pa due date ng payment ko pero nagbayad na ako agad ngayon para lang makapag loan ng mas malaki. Pero bakit disapproved ako. Sana paki ayos to. Unfair SA akin to dahil advance naman ako magbayad. Sana may isang salita din kayo dahil ginagampanan ko naman ang duty SA inyo. Sana kayo din sa mga customer na marunong naman magbayad.

    1. Hello Ruby. We’re sorry to hear that, but unfortunately, we are not Tala Philippines. Perhaps, Tala decided to grant first-time customers first, which is why your loan was not approved. Nonetheless, you can always try again or try other online cash lenders in case you need quick cash. Thanks!

  38. Hi po… nag apply ako nung last Tuesday, and di ko muna inaccept yung approved amount, and wednesday i decided to accept it, so yesterday Thursday Morning, i have received a text message that my Loan is approved. and i just followed their instruction, i choose to claim my loan. But when i checked the balance of my account, the amount said still not in my account. What should i do?

    1. Hi Evita. Perhaps there was a delay in the crediting of the loan amount since usually, it will reflect a day or two after you are informed that the loan was approved. If hindi parin na-credit, you can contact Tala Philippines directly thru their Facebook page or send them an email as well 🙂

  39. hindi na approve ang loan ko? 1st ko mag loan dIto , twice na po ako ng try magloan still not approved. Any updated kunhg bqet po ganun yung status ko.

    1. Hi there. We’re sorry to hear about this. Lenders are often “secretive” as to the criteria. Nonetheless, it could be because of age, lack of proof of income, or no government-issued ID submitted, which resulted to non-approval of your loan application. You can try other online cash lenders too like Loan Ranger since they have more affordable rate. You can check the comparison here –

  40. i foformat ko po yung smartphone ko naka login pa din po ba ang tala ko?
    baka kasi mawala yung acc ko pag nag format ako baka di ko na mabayaran

    1. Hello Yuffie. Generally reformating your phone won’t affect your Tala information. Your loan details should be reflected once you re-install the app. Still, to be sure, please take note of the reference number so that you could still pay your loan. Thanks!

    1. HI Bernie. You can try updating your phone first, delete the Tala app, and then re-install again. Let us know if this works 🙂

  41. magbabayad po sana ako ngaun sa tala…kaso nag expired ung primary sim ko na gamit ko sa tala apps..pero ung secondary ok pa.. i follow ung make a payment… kaso baka dun nag texts sa expired ko ng sim.pano gagawin po eh mag babayad na ako now…thankz

    1. Hello Leijh. Did you get an email message from Tala regarding your loan? Usually, they will send you a copy of the Loan Contract once approved in the email address you provided 🙂 You can check that po for the reference number, which you will use for payment. Thanks!

  42. hello my tanong lang po ako nakapagloan npo ako due date ko npo ngaun kaso nasira po ung phone ko two weeks ago hdi p po sya ayos ngaun ..paano po ako mgbabayad wala po akong smart phone kaya hindi ko mbuksan ung app ko sana matulungan nyo ako …ung acct number b ang kailangan kung mgbayad sa cebuana ? kc po un lang ang meron ako ung acct number na binigay sa akin noong maapprove ako..sana matulungan ninyo ako ..salamat po ng marami.

  43. Hello Tala isa po ako sa maayos na customer niyo dito pangatlong loan ko na po sana dapat kahapon makukuha ko na daw ang 3rd loan ko assual sa cebuana po lagi ang pag claim ko ng loan galing sa kaso kahapon diko po ma claim ang loan ko mali daw po ang binigay niyo na middlename ko sa cebuana ang lumalabas na middlename ko daw po ay Ambrocio which is incorrect po ang fullname ko ay Froilan Casalme Sapitanan. Nag email na ko sa tala support at nag private message na ko sa tala fb page pero wala pa pong malinaw na sagot sana matulungan niyo ko on how to claim my loan sa cebuana ng walang problema regarding sa middlename po. Salamat!

    1. Hello Froilan. We understand your situation and as much as we want to help, we are not Tala Philippines. This means we are not in a position to make any corrections on your personal information. Please continuously send message and leave comments on the Facebook page of Tala so that they will take notice of your concern. We hope Tala can fix this as soon as possible.

    1. Hi Genson. Tala Philippines will show you a schedule of payment, usually weekly, which you need to strictly comply with.

  44. Good Day Tala

    I got interested in Tala since I saw a good review about it.
    May I know how much is the possible maximum loan amount for first timers?
    Would be 5000 php?

    Thank you.
    God bless.

    1. Hi Darwin. Usually, maximum loan amount is P10,000 although some lenders put a limit on first time borrowers. We’re not sure as to the maximum loan amount, so we suggest that you install the Tala app first so you can see the maximum amount you can borrow. Thanks!

    1. HI Rose. We’re not sure about the interest rate, but we’d like to assume that it is within the standard legal rate. As to the terms of payment, you are required to pay the full amount (including interest) thru various channels like remittance centers within 30 days 🙂

  45. Mam, due date ko sa tala today, magbabayad ako pero nung monday pa sira yung tala application sa phone ko…
    “contact us” pero hindi nagse-send ung sa chat nila.
    nag email na rin ako kay ms.lucy pero till now wala pang response =(

    1. Hello Carol! You can pay through remittance centers like Cebuana or Palawan Express or 7/11 payment centers. Dont forget to use the reference code sent on your registered mobile number and email since this will help Tala keep track of the payment you made. Thanks!

  46. Tala approved my application for a loan amounting 1k, however when I open the app, there is no button on how to claim it, I havent received any sms either. Pls help.

    1. Hi Carlo! What was your cash-out method? This is where Tala Philippines will send the money depending on the method you chose 🙂

  47. i have an apps for tala for quite sometime until lastmonth po eh nasira po phone ko na andoon ang Tala Apps..i need to pay na po my final payment..pero how cud i pay if wala po ung authority cone number na makuha ko sa apps ko?

    please advise how cud i make payement ..due date ko po ayDecember 30 this year..if ever di ako makabayad that date..may i pay it on January 5, 2018? without penalty?

    1. hello Ruben. Unfortunately, if the due date says Dec. 30, you should pay it on or before December 30. Any payment made after December 30 is subject na po to penalty charges. Regarding the reference code, you can check po the email message sent to you informing you that your loan was approved. They usually send it there. Thanks!

  48. Hindi ko maintindihan? Hindi kayo tala pero alam nyo mga isasagot nyo? Dami na nagtanong kng magkano interest pero ang sagot nyo lagi hndi kayo tala? Tsaka pano na yung mga mali spelling ng name at wrong tracking number? Bkit hndi nyo masagot?

    1. Hi Mhack. Hindi po kami Tala. We are simply an independent site that writes and reviews about online cash loan providers in the Philippines. We get the info based on the lenders’ websites, Facebook pages, and customers we interviewed. That is why we cannot give a definite answer regarding interest rate since this was not disclosed to us. We also cannot do anything about wrong spelling or wrong tracking number since we do not have access to Tala’s system as well. Hope this cleared things up. Thanks!

  49. Hi I already pay a full amount of 740 at 7eleven why I have still training balance of 740 what s this?

  50. Hi, I already paid my loan balance yesterday, January 3, 2018 but until today my account is not updated still, the loan balance appeared. I cannot reapply for loan again due to this concern. FYI, I received a text message confirming my payment yesterday. ONLY my account is not updated.

    1. Hello Lalaine! Tala might still be in their vacation 🙂 Don’t worry. The payment will be reflected in their system soon. There could only be a delay in the posting and updating of their system.

  51. is there any additional if i lapsed my due date to for example my due is to today but tom i will pay because of work schedule?

    1. Hello Kenn. Unfortunately, yes, there will be additional charges. This is why we highly recommend that you pay either earlier than the due date or on the day itself to avoid incurring further penalties and a negative feedback on your credit history.

    1. Hello kenn! Unfortunately, yes. Any delay in payment, even if it’s just one day delay, means additional charges. This is why it is required to pay on time to avoid additional charges. Thanks!

  52. hi,
    my husband got aprroved with his 1st loan. and the palawan texted the he can now claim the money. pero nung pumunta na husband ko DENIED naman po. nyare?

    1. Hello there. Perhaps Palawan is not aware of Tala’s procedure. You can try other remittance centers po like Cebuana to encash 🙂

    1. Hello Jillian. We’re sorry to hear about this experience. Tala Philippines gives priority to returning customers, but this doesn’t mean you will be guaranteed a loan approval all the time. Perhaps, you applied for a higher amount; hence the rejection of the loan. Don’t worry. You can re-apply or consider other online cash lenders.

  53. ano ngyari sa 2nd loan ko,,,bat na eligible aq… ang aga ko nag babayad sa inyo’ at dpa tapos 21dyas fully paid na aq… tas 2nd loan not approved 😕 what happen!

  54. hi tala,pang 4th loan ko na po.approved na and it says ipadadala daw thru sms ang information at referrence number para ma cash out ko ung loan ko sa cebuana.ang problema po eh nawala po ung phone at sim ko na finorward ko sa inyo kya hndi ko po marerecieve ang txt nyo.hindi ko din macontact ang chat support ng app at nag email na din ako pero no response po till now.i need the money badly po.please help me.thanks

    1. Hi Jasmin! Pasensya na ngunit hindi namin masisilip ang inyong account dahil hindi po kami si Tala Philippines. Have you checked your email address po? Tala also sends a copy of the loan contract on the email you indicated. Maaaring mayroon copy ng reference number doon. Thanks!

  55. hi i am TALA user, nasira po phone ko d mabuksan apps ng tala. paano po ba mag Make payment? malapit na due need ko na mgbayad po. my cp# 09089464785. salamat po sana po mareply nyo ako agad.

    1. Hello there! You can pay thru remittance centers like Cebuana or Palawan, and in 7-11 stores. Please take note of the reference number send on your mobile number and email address since you will use it for payment. Thanks!

  56. pano ko po makukuha ung money ko na niloan sa TALA, sa ko po kc pinasend puede pa ba ung ipachange / transfer sa cebuana nlang…. di pa dn kc maapproved ung ID verification ko they said ngduplicate daw account ko,, siguro that was when i tried to registered before na di ko tinuloy at still incomplete pa un ,, i need your response on this!!!
    pls. kindly txt asap..due date ko dun sa loan is on FEB. 17 i guess, buy still di ko pa din mawithdraw sa coins kinda upset na,,, this is my 2nd loan already .. sana pala direct cebuana nlang like what i did before.

  57. hi Tala,
    Please send manual payment to my mobile phone 09071394745 as one time courtesy so I can pay on time. I don’t have my phone with me. My account no. is 639071394745. Kindly send it on Feb. 10, 2018 amounting to 2300 php.

  58. Hi Tala,

    Ask ko lang nasira kasi yung phone na gamit ko kung saan nakainstall yung app, then it so happen just want to reapply the loan with using other phone kaso hindi na siya mainstall at may notif na lumalabas na already install na daw dun sa previous phone ko kaso nga sira na same mobile# used. Ano kaya pwede gawin? Thanks. Kindly reply to my email below.

    1. Hi Maricris! Have you tried using a different mobile number on your phone? There is a previous record already on the said mobile number, so there is a chance na ayaw na po ma-install sa new phone.

  59. Piano po ba kapag nagiinvalid young nilagay mo na barangay pero eksakto nmn young location na nilagay mo

    1. Hi Jennifer! You can try the nearest barangay in your area instead. There is a possibility na hindi lang po updated ang system pa kaya maaaring ayaw lumabas ang barangay ninyo.

  60. Hi…I will just ask why I am not eligible to re apply…I am a good client of Tala since last year and I already have a credit limit of Php 5,000.00. I always paid my loan ahead of my due date last time I paid my loan was Feb 1, 2018 then I re applied but they approved 5000 again I was just requesting hopefully for a 10000 since I
    really need a little higher amount since I have granted 500 loan for many times so I think I may eligible for a 10000 loan…but when I applied Tala said I am not eligible to re apply…what happen to my credit limit…why I suddenly not eligible to re apply. I like to re apply now but still my status is not eligible to re apply.
    I hope I can get an answer for this. Thank you very much. My account name is
    Nenita Deveza , registered cellphone 09272336289.

    1. Hello Nenita. We’re sorry to hear about this despite being a consistent borrower of Tala. We’re not sure as to the requirements or qualifications set forth by Tala in determining their borrowers’ loan limit. Perhaps you could submit more “proof” that will show your capacity to pay P10,000 loan. You might also want to consider other online cash lenders to help you with your cashflow needs. Thanks!


    1. Hello there. We checked Tala website and Facebook page and unfortunately, we can’t see any registered number so we cannot really verify. The best way to contact them is by sending them an email message or through Facebook message to help you clarify on this matter. Thanks!

    1. Hi Chester. Have you tried deleting and re-installing the app on your phone? Also, Tala usually sends an email and/or text message informing you about the status of your loan application 🙂

    1. Hi Mary Grace, ikinalulungkot namin ito. Maraming factors ang tinitignan ni Tala Philippines sa pag-approve or reject ng bawat loan application. Maaaring kulang ang impormasyon na inyong ibinigay that will verify your identity as a borrower, not enough proof to show capacity to pay, poor credit history, or you applied for a higher amount. Gayunpaman, maaari parin naman kayo mag-apply muli ng loan or you can consider other online cash lenders 🙂

  62. First time po ako mag loan dito, hindi po ako na approve. Hindi po ba maaapprove ang gmail user? Thanks

    1. Hi Lea. We’re sorry to hear about this, but Tala does not look into the email address to determine whether the applicant is approved or not. There could be variety of reasons such as incomplete information, lack of proof of income, poor credit history among others. Don’t worry. You can try applying again next time 🙂

    1. Hi Janice. You can apply for a loan with Tala by downloading the app in Google Play Store (this one is available for Android users only). Once you installed the app, you can start filling out the loan application and wait for Tala to contact you regarding the status of your loan. Thanks!

  63. Hi,

    What if naapproved ung loan ng weekends at madedeposit daw ung pera on the next working day, may I know what time po kaya madedeposit un sa bank account ko? thanks

    1. Hi Mai. Apologies, but we don’t know the specific time na madedeposit ang money sa iyong account. Nonetheless, it’s safe to say na within the day 🙂

  64. Hello….Ive paid my last loan in my extended due date with interest and I applied for new loan and the app says I am qualified for next higher loan of 2500. But when I make request the app says they can’t send my loan because there is problem sending my loan. I emailed [email protected] but no response. What will I do?
    Please help

    1. Hi Maricel. Sorry but this is out of our hands already since we are not Tala. Have you tried choosing a different cash out method?

  65. I tried to sign up for Tala. Unfortunately, as I try to register my number, it says that my phone number is invalid. How can I make through?

    1. Hi Thea! Perhaps a previous user accidentally registered your number. Please contact Tala Philippines directly since they can better assist you. You might also want to consider other online cash lenders like Loan Ranger. Thanks.

  66. Hi! unfortunately my phone was stolen.. how can I make repayment?

    Registered lost Number : 092798471747

    1. Hi Joy! You can still repay your loan through 7/11 branches or remittance centers like Palawan and Cebuana. Please indicate the reference number given to you by Tala when making a payment. Thanks!

  67. Goodmorning TALA. I lost my phone yesterday on a Grab Taxi and the taxi cut down her contact number. im worried of my TALA loans how can i repay it and if i installed an TALA Apps again on another phone would it remain my present records. Please send me info. on my gmail add at [email protected]

    Thank you,

    1. Hi Roland! We’re sorry to hear about this. You can still pay your loan through remittance centers like Cebuana and Palawan or 7/11 branches. Please use the reference code given to you so the payment center can attribute the payment from your account.

  68. Hi there,

    I do not use a smart phone since I only use a basic cellphone. Can I apply for a loan with Tala via my laptop computer? Other online loan companies like Moola and Dr. Cash via computer but I do not like to borrow from them because of their high interest rates and I’ve received plenty of negative feedbacks about them. How much is the service charge of Tala if you would know? Thank you.

    1. Hi Jojo. Tala only processes loan applications through its app, which is downloadable in Google Play. You can check Google Play Store thru your laptop and see if you can download the app 🙂

  69. good morning po. pakitulungan naman po ako maretrieve reference numberna pinadala s akin. kasi po accidentally nadelete ko yung text messege sa akin as my reference to claim my loan. kaya until now dko pa nakukuha yung loan ko sa tala. pls. help naman po. thank you.

    1. hello Mary Ann! Have you checked your email? Based on customers accounts’ they also send a copy of the Loan Contract on the email address you provided. You can see a reference code in there 🙂

  70. Hi Tala, can you help me on how to pay my debt with you. My phone was broken and I cannot access the application to create payment via Can you send me an email to [email protected]

    1. Ho Thomas! There are other loan repayment alternatives such as remittance centers. You can consider that to be able to pay for your loan 🙂

  71. Hello poh. I just applied a loan yesterday. I am a first timer. It says in the app that i need to upload photos of my ID. But I cannot upload it. It only says “Please grant internal storage permission to proceed”. Pero wala naman other options or buttons kung pano ko gagawin un. please help poh kung pano ko ma-upload ung photos. Thanks!

    1. Hi Dang! Perhaps it’s a phone memory issue. The app will take memory storage on your phone and baka po there is not enough storage space kaya po ganun. Hope this helps. Thanks!

  72. actually it is my second time my loan was approved but the problem when i claim the money to palawan they said that the reference number was named to other recipient and the loans already credited to me but i was not able to receive the loan. Please do have an action with this matter. Thank you

  73. hi maam and sir
    ask ko lang po wala kasi ako phone nasira kaya hindi ako makapag download ng apps ng tala panu po mag download sa laptop?
    un po ksi gmit ko?plssss reply

    1. Hello Irene! We’re not sure if this is available sa laptop. You can check Google Play Store using your laptop to see if pwede po siya ma-download. Thanks!

  74. Hi,
    Meron po bang apps for apple/iphone ang Tala? I can’t loan kasi I can’t download the app, exclusive for android user lang po ba ito?? thanks

    1. Hi Sarah! Yes, the Tala app is only available to Android users 🙂 Wala pa po silang corresponding app sa App Store for iPhone users.

    1. Hi Leny! is usually real time. You can ask for a follow-up from Tala to make sure na na-credit sa inyong account. Thanks!

  75. Paano po iyon? Approved na loan ko through app ako nagaapply. Tapos there is an error sending my loan to my bank account. Ilang beses na ako nagfofollow up walang sumasagot. At nakareceive na rin ako ng message regarding repaying those loan. Kindly assist me or take an action on that scenario happen to me.

    1. Hi Mae! We’re sorry but as much as we want to assist you, we’re not Tala Philippines and we cannot check your account. Make sure you attach a copy of your bank statement as proof na wala naman po na-credit sa inyong account. This way, Tala can make necessary changes since hindi naman po ninyo nagamit ang approved loan. Salamat.

  76. How can someone make payment if he cannot log in into his account thru phone app? is there any other way?

    1. Hi Dennis! You can pay through remittance centers like Palawan Express or Cebuana. Use the reference number given to you by Tala 🙂

  77. Good Day, I just got back with Tala and so happened that i already forgot my pin upon signing in.But, after giving me the temporary PIN#, when i entered the PIN#, it was wrong. I already tried entering it for 4 times. What should i do?Thanks

  78. I’ve been wanting to pay my loan but I don’t know why d link after clicking “make payment” doesn’t work. I’ve been to Cebuana but they don’t have link to ur acct. Can I have pls another option on how to pay my loan because it’s so overdue. Pls I want to pay it ASAP

    1. Hi Khrysiel. Please download the Tala app through Google Play ( since you can only apply through the app. We’re not sure if Tala approves up to P20,000 loan, so we suggest that you download the app first 🙂 Hope this helps!

    1. Hi Juliet! According to some customers, Tala could increase loan amount to P1,500 for repeat customers.

  79. help naman po..approved na kase yung 1st loan ko. binigyan na ako ng refference number from kaso nung kukunen ko nayung pera sa Cebuana Lhuillier sabe ng teller yung provided referrence number ay na payed out or nakuha na ng ibang tao from baguio.. pano po kaya yon? lumalakad yung araw ..paano ko mababayaran yung loan e di ko naman nakukuha pa until now. nag aply ako March 27, pro until now March 31 wala pa.

  80. Dear Tala,
    I already paid may loan almost week ago before the due date. Why is it not updated yet and i still have active loan from you?
    Thank You and i hope this will be settle asap.

    1. Hi Lalaine! Perhaps there is just a delay in the posting and updating of payments in Tala system. Don’t worry. This will reflect soon in their system. In the meantime, please keep the payment slip as proof of payment and send it to Tala Philippines thru their Facebook page to show that payment was made. Thanks!

  81. Hi Tala

    Can you send me my repayment reference number for Account number 09279996374. I lost my number that’s why i cannot retrieve sms for repayment reference. Can you send it to my new number 09173579247 or to my email [email protected]
    Hope for your immediate response. For me to pay my was overdue already.

    Thank you

    1. Hi Catherine! Please check your email address too, the one you used to register with Tala. Tala also sends a copy of the loan contract on your email address. Thanks!

  82. Hi,

    I have poor credit record due to unpaid credit cards during my younger years
    and was not cleared to date.

    Is there a chance that my loan will be approved?

    1. Hello Mitzi. We don’t want to get your hopes up and say yes, but credit history is something lenders look into. Still, don’t worry. We suggest that you start paying your credit cards since lenders would be happy to see that you are doing something to boost your credit standing 🙂

    1. Hi Jaymee! As per checking of Tala app, there is no logout option. We’re not so sure how to logout. Apologies if we’re not too helpful.

    1. Hi Malou! Please contact Tala Philippines directly since they are more equipped in assisting you regarding this concern. Thanks!

  83. Hi!!
    I tried to re loan. unfortunately I’m illegible already for how many days because I rejected multiple loan offer. When am I able to re loan again?

    Thank you

    1. Hi Jersey. You can re-apply anytime, but we suggest that you give it at least one week before you can re-apply again. Or you can also consider other online cash lenders 🙂 Thanks!

    1. Hi Augusto! You have to wait for your account to be cleared in Tala system before you can re-apply 🙂 Once the payment is reflected, you can apply again. Thanks!

    1. Hi Warlon! Did you check your email address as well? Tala Philippines also send details of loan contract in the email you used to register.

    1. Hi Joseph, yes, there could be a penalty for missed payment. We’re just not sure how Tala computes penalty fee, so we highly suggest that you pay on time 🙂

  84. hello im a 1st timer in tala, my application was approved but as i go thru the payment requirement and verifying only the selfie was verified but the front id and back id uploading takes too long, until now, i cant continue my application, ano po pwede gawin? thank you

    1. Hello Lyn! Please uninstall the app and re-install after four hours. Maybe there was technical issue; hence the delay in the upload. Hope this helps. Salamat po!

  85. ‘ve made a payment earlier at around 3:08 AM via 7/11 however this is not showing yet on the account.

    I’m quite bothered since they usually reflect a few minutes after payment.

    Can you please double check?

  86. hi! just wanna know why my approval amount was so first loan was 1k a paid it 5 days early and after a week tried to reloan but the loanable amount was 1500 i paid it 10 days early before my due date and when i check the offer amount was come the offee still low?

    1. Hi Joyce! For first-time applicants, Tala usually approves P1,000 first. It will take time before you can achieve the maximum of P10,000. You can also submit proof of income to show that you are capable of paying a higher amount of loan. Salamat po!

  87. How many days po await for reapply kasi nagkaroon po ako ng eligible to loan dahil ng multi request po ako ng pag apply ng loan. bali mag 2nd loan na po ako

    1. Hi Gaudy! Please wait for the system to reflect the payment made before you can re-apply again. This may take time, so make sure you keep a copy of the payment slip as proof of payment. Thanks po!

  88. Im new in tala po, kaso di po ako makaproceed due to nakalink daw po sa ibang tala account? kailangan daw po irequest ko na paconnect my device to my account. kaso di ko din po kayo macontact. may you please help me para maprocess na po yung iloloan ko?

    1. Hi Rosalie! Please contact Tala Philippines regarding this. Make sure you send them a screenshot of the error/s you got so Tala could help you fix it. Salamat po!

    1. Hello Sonia! You can try uninstalling the app and re-install after four hours. This usually helps 🙂

  89. HI! my loan was just approved and pinili ko pong pick up lang and they’re sending my loan to Padala Center… are they going to send me a details paano kunin loan ko? thank you

  90. Hi,
    You emailed was a scam . It was being said that I was approved worth 1000 but when I checked my account theres nothing and now you always texting that my due was may 17 . What a fuck is this. I called the bank and they said there was no transaction or deposits happened.

    Please kindly fix this problem

    1. Hi Rovelyn! We suggest po that you contact Tala Philippines directly through their Facebook page so they can rectify the situation. Unfortunately, we cannot make any adjustments since we are not related to them. Salamat po!

  91. hi good am pwede ba mag loan through pc nasira po kasi phone ko eh need ko po ng cash for investment?

    1. Hi Judith! Applying with Tala Philippines can only be done through Tala app, which you can download at Google Play Store. Thanks!

  92. I dont receive the 1000 amount on my wallet until now. please check your reference if it was successful

  93. Hi po,
    Due date ko po sa june 8, kaso nawala po iyong phone ko na android na may tala application together with the sim card kung saan iyona ng ginamit kong pang register sa tala.
    Paano po kaya ako magbabayad?
    Please help me po..ayoko po ma bad record sa tala.
    Nag email na ako sa tala but no response yet, also nagmessage na din ako sa FB page nila.
    sana po matulungan ninyo ako

    1. Hi Mary Ann! We suggest that you keep sending Tala messages so they could look into your account. Unfortunately, we cannot help any further since we are not related to them. Thanks.

  94. Hi! i would like to ask, I’m about to receive my loan today, cash out thru bank transfer, but unfortunately, my savings account is closed, i just i found out today that its closed, how can i claim my loan? hope you could help me out!

    1. Hi Rhea! Please contact Tala directly through their Facebook page since they are more equipped in rectifying this situation. Salamat!

  95. Hi I have been having trouble logging in to tala but it says that I have incorrect pin though I entered correct pin. I have also entered my DOB but its still not letting me in! I have been reaching out to you and no one tries to help me. They even provided the pin that is not working ! My loan had been past due since May 17. And I keep logging a ticket and they keep advising me steps that are not even working. I wanted to pay my balance but your app is not letting me do so. I have also reinstalled the app several times. I really dont know what to do now and tala keeps reminding me almost everyday.

    1. Hi Jessa! You can contact Tala and ask for available methods where you can pay the loan without directly paying through the app.

  96. hi, I’ve been using tala for how many months, however lately i experience hard time receiving my approved loan, until now i haven’t receive it on my bank account.

    1. Hi Azel. Please contact Tala regarding this since they have access to your loan and para din po ma-trace kung nasaan na po ang funds. Salamat.

  97. yung coins account ba dapat ay verified na bago mkapag apply ng loan s tala? kasi pansin ko hnd mkkpag cash out right?

    1. Hi Jasmin! has a certain level required that will allow you to do certain transactions. Please check their website to find out more on how you can increase your level –

  98. hi i am about to pay my due but my phone is not working good at this time. is there any other way using pc to access my tala mobile account ?

    1. Hi Jerry! Tala can only be accessed through its app. Please contact Tala Philippines directly through their Facebook page so you can retrieve your loan details and make necessary payments. Salamat po!

  99. 1st attempt ko di ako na approve. delete ko na ang apps since useless for me. after few months nag txt ang na pre-approval ba daw ako
    sinubukan ko. ayon ok naman pla. per natataasan ako sa interest
    pero magagamit ko sya in case of emergency hehe

  100. hi , i already message your facebook regarding on my payment / today is my due date i cant find the : “make a payment” button on my home page . i already coordinate with the cebuana where i can get the loan before . then they said it need to undergo on tala app . what should i do . please help me / i need to repay my loan . if there another way kindly provide it .. thanks

    jhecel moran

    1. Hi Jhecel! Please coordinate with Tala directly since they are more capable of assisting you on this concern. Thanks!

  101. Hi!I would like to apply for a loan to your up however the phone was already registered under my wife’s name. We only have 1 phone. how can i apply for a loan using the same phone po?

    1. Hi ROnwaldo! Unfortunately, you can only apply under your wife’s name since sakanya na po naka-register.

    hello po maam/sir have a nice day.. may concern po ako.. nawala kasi cellphone ko at number ko.. hindi ko rin ma open yahoo mail ko at coins. ph ko kasi nka google authenticator yon.. gusto ko sana mag change nag number sa tala kasi wala sa akin yong number na na registered ko don.. mag bayad na sana ako ngayon due date na kasi.. tapos hindi ako maka bayad kasi hindi ko alam kung saan ko babayaran.. ito po yong name ko sa tala.
    : christian saling
    gusto ko e change yong number ko para ma recieve ko yong message to 09456548222
    salamat po sa sagot..

  103. Good Day!
    May loans was approved today (7-2-2018). they sent sms regarding my loan saying it was approved “congratulations Philip we’ve verified your identity. Please open the TALA App & select “View loan offer” to claim your loan (receive sms no#21585280).” My question,?1.) Why is there NO Option “View loan offer” in the TALA APP i downloaded.,only feature on HOW to apply… there’s “NO OPTION MENU ON THE APP” How will i view this??..2.)Before the Verification approved, i send message on FB messenger on TALA PHILIPPINES & Customer service of TALA PHIL. “TO CANCELLED MY LOAN” PLEASE verify this and help me cancelled this loan..

  104. what kind of permanent address ba ang dapat ilagay sa details ko .. lahat na ng possible ways ng address ko nilagay ko pero .. lage lng nag iinvalid .. pde po bang pakiinform ako kung anong klaseng permanent address dapat na ilagay ko ? salamat

    1. Hi Jasper. Permanent address is kung saan po kayo talaga nakatira. Looks like may technical difficulties lang with the app kaya po siguro ayaw mag-reflect.

  105. Hi my name is Janice
    How many days will it take for the payment to be posted so we can reloan and what amount do we need to expect if we want to reloan? Thanks

    1. Hi Janice. Ideally, one day, but there are instances po na hindi agad nagrereflect ang payment. We suggest you keep the proof of payment for now and send a copy to Tala Philippines in case singilin po kayo sa additional fees. Thanks.

    1. Hello! Maaari po ninyo ito subukan per Tala Philippines Facebook page –

      Sender’s Name: Christian Ramos Roxas
      Sender’s Number: 09055111619

  106. Hi! I renew my loan and was already approved for 3k. I tried to request to send the loan proceeds to my Coins wallet but I did not received any confirmation that it was already sent to my Coins wallet. Upon checking the Tala apps, it was stated there that there was a problem sending my loan to said Coins. In this regard, can I change the loan proceeds, and instead send it to Cebuana Lhuilier.

    1. Hi Aiko. As indicated in the post, 11% for payment on a weekly basis within 21 days or 15% for payment in full within 30 days. Thanks!

  107. paano ko po ma kukuha ang cash if mali ang Name/ kulang ng isang letter ang na sinend ng Palawan Express sa akin na narecieve ko sa text. Kailngan po ng valid I.D . hindi po sya mag mamatch.

    1. Hi Glenn! Please download the Tala app in Google Play Store. However, you can only cash out the approved amount in the Philippines and not abroad. Salamat!

    1. Hi Cath! Yes, you can apply every weekend, but the loan processing time might take more than 24 hours 🙂

  108. how to unblocked account in tala?di na po kase ma access ung account laging wrong pin..approved n po kase ung loan..di ko ma verified at di ko n ma open ung account ko sa tala.

    1. Hi Jonas! Apologies but we do not have access to Tala system. Please contact them directly through their Facebook page. Salamat po!

  109. GOOD DAY!!!!!

    Ask lng ano pwede gawin nakalimutan ko password ko then nag request ako ulit na thru date of birth then nag send ng bagong PIN pero ng encode q ayaw pa din

  110. I have a due date on Sept 07 , if i pay in advance. when could i re apply for renewal? will my credit become doubled? What is the contact number of customer service thru landline?

    1. Hi Rheina. You may re-apply as long as naka-clear na sa system nila na paid na po ang loan. You could send a copy of the proof of payment with Tala para po makita ang ma-update nila sa system nila. Thanks.

  111. Good Afternoon Tala,
    Until when i’ll wait for my reloan application be acceptable?

  112. what if i dont have a smartphone only a tablet? because i only have a keypad.. how can i download the apps?

  113. hi po ask ko lng po na approved na loan ko in small amount alin po ba dun ung refference para maclaim ko ung loan ko thru remmitance? wala ksi nkalagay kht via txt wala dumadating thank you

    1. Hi Liza. If you chose remittance center, then please check this post po para malaman ang sender information. Otherwise, you may contact Tala by sending them a message on Facebook 🙂

  114. hi pareply naman po pano ko maclaim ung loan ko wala nakalagay kundi your qualified ??? pero wala naman pede pindutin or ref para makuha ung loan

    1. Hi Liza. If you are qualified, then you need to choose a cashout method po para makuha ang inyong loan. From there, iinform na po kayo ni Tala na ready for pickup or na-credit na sa inyong account ang hiniram na pera.

  115. Good day I’m a TALA user for 3 or 5 months now. And I must say that TALA Philippines help me a LOT! Because of them I already have additional 3 pigs for my small piggery business. I am now in my 4th loan and hoping to loan again. Thank you TALA!! Hoping for your success so do I 🙂

  116. hello po. pano ko ma claim ung loan ko, di ko po nalagay kung saan ipapadala, sa katangahan ko na parang may napindot ako na iba. tapos bumalik na sya dun sa APPLY LOAN na. huhuhu pano ma claim un?

  117. Hi good am po ask lang po kung magloloan poba kami ng 20,000 magkano po ang hulog monthly for 3 months?Tsaka po kung magkano ang interest.Thanks!

    1. Hi Danica! We’re not sure on this, but Tala only allows up to P10,000 only and payable in 30 days. Interest is at 15% as well. Thanks!

  118. good day po bakit wala pa rin ako ng tatanggap na txt o email sa inyo naaproved naman un load ko sa inyo..makukuha ko po na o hndi un loan ko

  119. What if borrower failed to repay loaned amount, what are the consequences and penalties?
    thanks for the answer in advance.

  120. Ericson L Asinas
    Hi good pm,pa ano ko ma claim ung first loan ko true bank account? ok na man po
    lahat ng details na naibigay ko. lahat naman ng entri na fill up pan ko,may sms na
    po ako na recieve na approve na ung loan pero wala naman dumadating sa account ko.

    1. Hi Lyn! This is up to Tala na po. They will decide po if eligible na po kayo for a higher loan kapag nagre-apply kayo sa kanila.

  121. good day! ask ko lang po sna, if passport considered nyo as valid id? what if wala po gov’t ids?

  122. pwede po ba mag borrow ng 100k then possible ba in 12moths, 24moths or 36moths terms of payment then magkano po mothly on specific terms…

    1. Hi Mhon. Tala is for online cash loan only and can only accommodate small amounts. You can check po with banks or government agencies so they could properly assist you with your cash needs 🙂

  123. Hi don’t want to have any problem when it comes to my loans. Please send me my reference number so I could pay you. I been experiencing trouble in my app. It opt me to update but even if i update my app, I cant still go through.

    1. Hi Jen. What was your preferred mode of payment? When you apply po, pinapapili kayo sa app kung saan ninyo pwede makuha ang loan.

    1. Hi Luigi. Pls. download the app from Google Play Store. Once installed, fill out the application form to apply for a loan. Thanks!

  124. hello po wala po akong mobile tala app ,hindi po ba pwedi sa PC ito ?
    thanks po ,gusto ko sana magloan eh.

    1. Hi Yhen. Tala only accepts loan applications made thru their app. You can check other lenders po that don’t require app para maka-loan 🙂

  125. Hi Tala,
    Just want to confirm, after being declined for an application. When can I apply again? Hoping for your soon reply.

    1. Hi Lorenzo. Please wait for at least one week to be sure. When you re-apply, make sure you have additional proof of income so they could see your capacity to pay. Thanks!

  126. paano po pala kung ang Valid ID is Philhealth lang?
    pwde parin bang mag-Apply??

    And paano pala kung di makabayad??
    Anong magiging Consequences???

    1. Hi Isagani. Per website, Tala only accepts SSS ID, UMID, Voter’s ID, Passport, Driver’s License, PRC ID, at Postal ID. Otherwise, you might not be able to apply.

  127. hello, good day!
    mag tatanong lng po sana my friend po ako na nag loan sa tala 2 weeks na po hindi niya nakuha ang pera kasi nasira po ang cell phone niya pano po ba makukuha yung pera, kasi ang code na etenext sa palawan nandoon po sa cp niya.

    1. Hi Miera! Did she check her email as well? Baka nag-send din si Tala doon ng code to claim the money. If wala po, then please contact Tala immediately para po ma-check nila ang account at ma-disburse po ang money. Thanks!

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