Customers Review Tala Philippines Quick Cash Loan

Online cash loans are popular these days. With just a few clicks in your computer, you can apply for cash – and get approved – while in the comfort of your home. One of the popular online cash loan provider in the market is Tala Philippines.

Previously, we shared about how to apply for a loan with Tala Philippines. This time, here’s what real-life clients have to say about whether or not getting a loan from Tala is worth it:

Client No. 1: Marivel

Her experience with Tala has been amazing. Applying for a loan is easy and convenient. It only took her 30 minutes to get the money she borrowed from Tala through Cebuana. Once her loan was approved, she was given a reference number, which she presented to get the money. Loan repayment was easy as well where she paid hers in Cebuana using the same reference number.

Client No. 2: Veronchie

Similar to Marivel, Veronchie also had a pleasant experience applying for a loan with Tala Philippines. She applied on Sunday night and by Monday morning, she already received a text message informing her that her loan was approved, together with a reference number. Applying for the loan is also easy since it is online.

As of this writing, she still has an existing loan with Tala and plans to pay few days before the scheduled due date.

Client No. 3: Em

Hers was a different story. Online loan application was a breeze and in a few days, she got a text message saying that her application was approved. Unfortunately, she was not able to withdraw the funds since no reference code was sent to her. She followed up and as of this writing, she haven’t gotten any response from Tala Philippines.

Client No. 4: Aishen 

For this borrower, applying for a loan with Tala was fast, easy, and convenient. After one working day, she got a response from Tala Philippines and was able to withdraw the funds in MLhuillier. She was also able to repay the loan in Cebuana with no hassle. As of this writing, she applied for her second loan and still waiting for approval.

Nonetheless, Aishen raised some concerns. One is the encoding of names. Tala encoded the incorrect spelling of her name, which could make it impossible for her to withdraw the funds. Another concern raised is the customer support. She noticed slow response from Tala when it comes to answering queries and addressing issues on loan application.

Client No. 5: Rose 

Her experience applying for a loan with Tala was smooth-sailing – until she was told that she still has an existing balance with them. Despite paying on time and presenting proof of payment, she said that notices/messages were sent by Tala Philippines to remind her of her outstanding balance.

Client No. 6: Dee

Dee was satisfied with his experience with Tala Philippines. He was able to receive the money and withdraw it through Cebuana. Nonetheless, Dee no longer disclosed whether the loan was fully paid or not.

Tips and Things to Remember when Applying for a Loan with Tala Philippines

  • Make sure to choose your preferred option on how to claim the money. There are several options such as bank transfer, through coins.ph, or in other channels or remittance centers like Cebuana, 7/11, LBC, Palawan, and MLhuillier.
  • Some remittance centers charge a fee when paying your loan from Tala. Per client, she was asked to pay P40 in Cebuana and P23 in 7/11.
  • Always take note of the reference number, especially if you will claim your money in remittance center.
  • Make sure to complete the application form and comply with all the requirements being asked.

Note: All of the clients were contacted and interviewed by the writer. 

Did you already apply for a loan from Tala, post your story here!

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Online Cash Loans, Tala Philippines

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366 thoughts on “Customers Review Tala Philippines Quick Cash Loan”

  1. nag download ako ng tala pero di ako maka access ang naka lagay lang naka linked sa ibang tala account…ano ang dapat kung gawin???salamat

    Reply

    1. You can try deleting and re-installing the app on your phone. Hope this helps! Otherwise, you may contact Tala Philippines directly through their Facebook page.

      Reply

      1. Question how to pay with tala there is no instructionsto how to pay tala pPhilippines. …thanks

        Reply

        1. Please use the reference number sent to you when your loan was approved. Per customer, you can pay through Coins.ph or remittance centers like Palawan and Cebuana.

          Reply

          2. Hello. Tala Philippines offer up to 30 days loan only since this is online cash and on a short-term basis only 🙂

          3. Do you happen to know the sender details if I claim the money from Palawan? Tala did not send me this information and I need it to claim the money.

          4. Hi there! Cool name! Sender would be Tala Philippines 🙂 Take note of the reference number sent to your registered mobile number and email since you will use this as reference in getting the money you borrowed.

          5. where did i get the reference number since my phone is reformatted? i will be able to pay through coins.ph

          9. Pls send me whom where can i complain about my payments at tala, i need an actions for this or i wont pay my loans….Asap

        2. Hi mark, I loaned 2 times at Tala loan it was smooth but when I check Ed my surname it was not tight, was just lucky the Cebuana agent know me well. But I want to make sure so next time I pay or loan
          again I won’t have a problem. Pls I need ur help..thanks

          Reply

          1. Hello Myla. Before you apply for a loan, please contact Tala Philippines representatives directly so they can rectify this matter and make sure that your name is spelled properly. This way, you can enjoy the amount you borrowed as well. Thanks!

          3. Hello Cristina! Apologies but we’re not sure since this was not disclosed by Tala.

        3. open mo app mo then hanapin mo ung pay now enter amount magtetext sayo ng link yan then pagkasend open mo link lalabas ung barcode nila ikaw na pumili san mo gusto bayaran kung sa 7/11, coins ph, or cebuana. simple as that may charge nga lang sa mga yon maliban sa coins.

          Reply

          1. Hi Pam. Tala Philippines will charge interest po on top of the amount you borrowed.

        5. hi how about being delayed for how many days am I really approved or not ? cause it shows there that I am already approved but I still didn’t receive any codes???

          Reply

      2. gud am… i have an due date payment yesterday but unfortunately the contact number that i was previously using during my application was deactivated. So i dint have any access on how to make payment with my loan. This is may new contact number – 09163689751. Kindly send me SMS on how i can make payment under the name of FELISA DE COSTO LOMBRIDAS. Hoping for a positive response within the day thru my celphone # 09163689751/093216643867. Thanks,

        Reply

        1. Hello Felisa. You can pay through remittance centers like Palawan or Cebuana. Take note of the reference number, which was sent to you on your registered mobile number and email, since you will use this when making a payment. You can also pay using Coins.ph if you have an account po 🙂

          Reply

          1. pls send me reference number again because my phone has reformatted. i will be able to pay through coins.ph immediately. my mobile number is 09237280325 and email add is [email protected].
            Send me ASAP.

          2. Hi Roderick! You can try re-installing the Tala app on your phone. Once installed, open the Tala app and click the “Make a Payment” button. If you are unable to do so, please contact Tala Philippines directly through their Facebook page – https://www.facebook.com/talaphilippines/ Salamat po!

          3. Hello i have 5th loan but the status in my loan is cannot able to send my loan why?

          4. Hi Mary! Please check this with Tala since they are the ones who can see the status of your loan. Thanks!

      3. I’m valued customer off tala but now I pay may loan and I need to apply my reloan but my tala app doesn’t work nakalagay “there’s a problem sending your loan ” we were not able process your loan at this time please contact us for more
        information. What
        should I do

        Reply

        1. Hello Jennylyn. We’re sorry to hear about this, but it seems like non-approval of loan application. If you need immediate cash, you can consider other online cash lenders like Loan Ranger. You can also check the blog for your options since we also wrote reviews about different online cash lenders. Thanks!

          Reply

        2. Hi! May I know if you were able to apply a re-loan back then? I’ve experience the same days ago and I’m not sure on what to do.

          Reply

      4. I’ve already paid my lian yesterday how come it says that i am past due…yesterday is my due i’ve already paid it..
        BP601040103180018…this is the trnasaction #from cebuana

        Reply

        1. Hi there! Looks like there was a delay in the posting of payment. You can send a copy of the payment slip to Tala Customer Service so they can rectify this 🙂

          Reply

      5. I processed reapplyng loan, because i just paid my previous loan, but it say theres a problem sending my loan, what should i do

        Reply

        1. Hi Arjhay! Please send a direct message to Tala since they are more equipped in assisting you regarding this. We’re merely posting about different online cash lenders but have no access to accounts of their borrowers. Thanks.

          Reply

      6. Hi im not receiving any notification from tala until now .Yesterday they sent me that I approved for a loan and not sending back any reference number how could I receive money from remittance center.I thought its a one day process only and this is another day .thank you

        Reply

        1. Hi Ronnie. Per Tala:
          – Sender’s Name: Christian Ramos Roxas
          – Sender’s Number: 0905-5111619

          Reply

      7. Paano po kung nawala ang simcard na nakaregister sa tala app ko po? Paano po ako makakabayad and paano ko po malalaman ang reference number para mapakita ko po sa 711? Ito po new num ko 09959111108

        Reply

      8. how about nakapag bigay na ko ng document ID at picture with ID, nag LOAN APPROVE naman, and then confirm.. tpos bumabalik lang ulit sa amount and days repay.. anu po dapat gawin? salamat po..

        Reply

        1. Hi! Looks like there’s an issue with the app. Try uninstalling and then installing the app again 🙂 Hope this helps!

          Reply

        1. Hi Mary Jane. What was your cashout option? If approved po ang loan, pinapadala na agad ni Tala ang money based on your preferred cashout method.

          Reply

        1. Hi Alfred. There could be an issue on where the loan will be credited po. You may contact Tala regarding this para ma-rectify ang situation. Thanks.

          Reply

    2. Good am po madam tanong ko lng po bkit hanggang ngaun d ko pa nakukuha ung loan ko ulit dto sa tala apat na araw na po akung naghihintay hanggang ngaun d pa po ipinapasok sa account ko madam pagbinubuksan ko app. Ko sa tala sinasabi on proces na ung loan ko hanggang ngaun d ko pa po nakukuhan 3500 ung loan ko ulit

      Reply

      1. Hi Jefrey. Unfortunately, we are not Tala so as much as we want to help, we cannot do anything. You can contact them directly through their Facebook page and email to follow up your loan application. Thanks!

        Reply

    3. Matagal nakong nagloloan sa tala infact 6 times nako nagloan, kaso lang nitong huling loan ko sa kanila approve naman ako kaso first time ko gamitin ang e-wallet coins ko pero hindi naman pumasok yung pera, kaya dismayado ako dahil goodpayer ako sobrang aga akong magbayad.

      Reply

      1. Hi Jonathan! We’re sorry to hear about this experience. Have you contacted Tala regarding this? They can assist you better para mailipat ang money in your account. Thanks!

        Reply

          1. Hi Miguelito. There is no specific time but we suggest that you can reloan at least a week after your full payment. This way, mare-reflect na sa system ng Tala ang inyong payment. Thanks!

    4. Hello po pahelp naman po ako ngloan ksi ako for the 4th time naapproved po sya nasend na sa kin yon control no.para mclaim yong loan kaso po accidente nabura po ng anak ko ..Pano ko po maretrieve yon please help nman po salamat po..

      Reply

    5. Hello po, may tanong lang po ako, ni reformat ko po ung device ko po. tapos po dinownload ko po ung TALA Philippines. hiningi po ung Phone number + PIN ko po pero ang nangyare po, Ung TALA ACCOUNT ko daw po nakalink sa ibang devices. paano po mareresolbahan po na try ko na po kasi i uninstall tapos po i reinstall po eh. ty po

      Reply

      1. Hi Berna! What was cashout method? Your assigned cash out method will be used by Tala to credit the loan amount under your name.

        Reply

    7. Pano po pag namali ng nilagay na address dun sa valid ID? Lumipat po kasi ako ng bahay naalala ko pinaedit ko rin pala ID ko at pinalagay new address ko kaso dun sa Tala nung mag loan ako ung dati naming address nalagay ko. Thanks po

      Reply

    8. Gaano po katagal makapagloan ulit pagkatapos bayaran ung 1st loan ng maaga , makakaloan ba agad ulit ako on time ?

      Reply

      1. Hi Johnmar! As per Tala website, you can apply for a loan immediately as long as fully paid na ang first loan 🙂

        Reply

      1. ako c Mr June Picardo naka pag download npo ako ng app tala piro dkopo ma gamit sa pag apply ng loan pwd po ako ma teach how ?saan po ako mag sign up kc kpag open ko ang gala app wala nman form to apply?

        Reply

        1. You should see “Apply for a Loan” when you open the Tala app. Otherwise, you can delete then reinstall the app.

          Reply

  5. Hi.. sino po ang sender na ilalagay ko.. nagloan po kc ako sa tala tru cebuana narecieve ko na din po ung control #.. thanks

    Reply

        1. Hello Reginald! There is a possibility that Tala is processing tons of loans; hence the delay. Don’t worry. You’ll get a reply from them soon 🙂

          Reply

      2. I have just tried claiming my loan sa palawan at hindi nila inaaccept ang Tala philippines lg. What to do po?

        Reply

        1. Hi there. Please refer to this post again. We already indicated the sender’s name and other details. Thanks 🙂

          Reply

    1. Hi Lau. There is a higher chance that you might be approved for a higher amount since you are a repeat customer. Just make sure you pay the loan on time to increase the chance of approval the next time you apply for a loan.

      Reply

        1. Hi Reynarose, apologies but we cannot answer this since we are not Tala Philippines. They could be following a certain logarithm that will dictate how much the allowed amount will be.

          Reply

  7. My story is the same with client no.3. What shall I do? I did not receive any tracking number from TALA. So how could I claim my loan? How could I pay it anyway?Thanks.

    Reply

    1. Hi Angel. We suggest that you raise this concern directly with Tala Philippines by sending them a message on Facebook or through e-mail. The tracking number is essential para makuha mo ang money and at the same time, mabayaran ang loan. Thanks!

      Reply

    1. Hi, we’re not sure since we’re not Tala Philippines 🙂 Nonetheless, online cash loans may have higher interest rate compared to bank’s personal loans because there is no security or collateral involved.

      Reply

  9. gud day..i am a tala client…i have paid my loan today and i want to apply for a new loan but unfortunately the phone im using is not working now…how can i make loan using my desktop instead…pls help me…tnx

    Reply

    1. Hi Madonna. Tala can be accessed through mobile phone only unless you can access Google Play store in your computer 🙂

      Reply

  10. hindi na approved yung application ko., kailan kaya ulit ako pwede mag apply?? at paano ko malalaman kung pwede na ulit??

    Reply

    1. Hello Macoy. Maaari kayo mag-apply ulit anytime kung nais ninyo humiram sa Tala Philippines. We suggest that you submit all required documents and double check everything, including spelling of your name, para hindi magka-problem. Salamat!

      Reply

  11. I was approved on Tala but there was no reference no. Provided to me. How am I gonna claim my loan? I chose mlhullier but they say they don’t process tala loans. Thanks in advance for the reply!

    Reply

    1. Hi! Did you get an email message informing you that your loan was approved? Perhaps there is a reference number there that you can use to claim the loan. Nonetheless, we suggest that you contact Tala Philippines directly so you can get your money. Thanks!

      Reply

    1. Hello Lynnette. As long as you fully paid your loan, you can already apply for a new loan with Tala 🙂

      Reply

  13. [email protected]
    nwala poh ung number na gamiy q dto s tala kaya d ko mareset password q..nung inoopen q na sya nakalagay many times tries the password kya need reset.. pkisend poh sna s email na ito salamat poh

    Reply

    1. Hello Roselyn. Unfortunately, we are not Tala Philippines so we cannot assist you on this matter. Please contact Tala Philippines directly by sending them an email or message on their Facebook page. Thank you!

      Reply

  14. Naku pang 3rd loan ko na yung akin, 2000 sana, di ko nman na-clain kasi wlang reference # at sender na tinext, pero kailangan bayaran ko na kahit di ko pa na-claim. wla nman nasagot sa customer support nila. ma-claim ko pa kaya yun? sucks!

    Reply

    1. Hello Donna. We’re sorry to hear about this situation. Maybe you can check email messages from Tala since we assume that there is a reference number indicated on the approval of your loan application. Otherwise, you have to contact their customer service several times to help you claim your money.

      Reply

    1. Hello Antonette, non-payment of loan means you have to pay for a penalty fee plus a negative score in your credit history, which is something we don’t want to happen. We highly suggest to pay all loan obligations on time, regardless of the amount. Thanks!

      Reply

  17. Hi, I’ve been approved for a loan 2 times. With PhP1,000 each, how many more loans worth til I qualify for a larger loan? Reach gold level?

    Reply

    1. Hello Liz. Good to know that your online cash loan application was approved twice. We’re not sure about Tala’s procedure or their basis in approving loan application for repeat borrowers. Still, try and try until you get a higher amount, don’t you think? 🙂

      Reply

  18. Naaprove po ang loan ko sa tala kaso hindi ko po ma-widraw thru cebuana kasi mali po nilagay na name ko. Papanu po yun. I already send message to tala but there is no repply yet.

    Reply

    1. Hello Rebelyn. Apologies but we are not Tala, so we do not have access to your records. Please send them messages through their Facebook page and email several times a day so that Tala representatives can address your concern. Thanks!

      Reply

  19. nagaapply ako ng loan sa Tala pero di ko nabasa kung thru payment padala centers ito ibibigay or thru bank acct.

    Reply

    1. Hello. Kayo po ang mag-aasign kung ang loan will be transferred through bank account or if kukunin sa padala centers. Take note of the reference number po para hindi po magka-problema sa pag-claim ng loan. Salamat.

      Reply

  20. Hi, ma’am ask lang po makukuha ko pa rin ba ang loan ko kahit 4days na nkalipas kc nag aantay po ako ng tawag para sa transaction number bat til now wala pa akong tawan at sa palawan ako mag claim but no transaction number pls need response…

    Reply

    1. Hello Lurina. Did you get a text message or email confirmation from Tala? They usually send the reference number there, which you can use to get your money 🙂

      Reply

  22. Hi! Rose here. I applied for a loan and got an immediate response with the loan amount. I received a txt notification the next day informing that I am approved and just need to send the details for money transfer. I followed the instructions and provided all the information needed, but i haven’t receive the confirmation txt till now. It’s been 3 days now. Hope to hear from you soon. Thank you!

    Reply

    1. Hi Roselyn. We apologize for the delay. Have you checked your email as well? Tala could also send your loan details on the email message you provided. If none, you can send them a message on their Facebook page and email. Thanks!

      Reply

    1. Hi Vernadette. This is up to Tala Philippines already. We are not sure as to their guidelines pagdating sa mga repeat clients, although usually naman, tinataasan na nila kumpara sa first loan mo.

      Reply

    1. Hi Joseph. Did you get an email message from Tala? It also contains details on how to pay for the loan, including total loan amount to be paid plus reference number. Hope this helps!

      Reply

      1. Hello. I also have the same problem. Actually, my phone is lost and TALA replied a link to which I can pay thru MLuillher. My question , Is there anyway to reloan thru email?

        Reply

        1. Hi Kia! Unfortunately, Tala only processes loan application through their app. This is for uniformity purposes, which makes it easier for them to track every loan application 🙂

          Reply

  25. I did not receive a text message on how to claim my loan but I received an email that my loan has been sent. How can I claim it? Is the acct# sent to my email same as reference # I need to use to claim it thru Cebuanna?

    Reply

    1. Hi! The email message is sufficient to give you an info about your loan. It contains the reference number you can use to claim your loan, total loan amount, and instructions on how to pay 🙂

      Reply

  26. pano po yun.. nagloan ako at naapproved naman.. laso d ko makuha kasi mali yung spelling ng surname.. pano po un

    Reply

    1. Hi! We would love to assist you on this, but we are not Tala Philippines. We can’t look into your records and make necessary adjustments. We suggest that you contact Tala directly by sending them a direct message and posting comments on their Facebook page. Thanks!

      Reply

  27. Is it true na +500 lang lagi ang increase ng loans sa tala? So napakatagal ma reach ng 20k na max loanable amount?

    Reply

    1. Hi SJ. The increase will depend on Tala, themselves. They follow specific guidelines that will dictate how much is the allowed increase per client. We suggest that you pay on time and in full to increase your chances of getting approved for a higher loan 🙂

      Reply

        1. Hi Eva. Wala po kayo na-receive na text or email from Tala? Usually, they indicate a reference number there, which you can use for payment. May we know if what mode of cash-out you used as well? If bank deposit or Coins.ph, it could be the reason why no reference number was assigned. Nonetheless, you can contact Tala thru their official Facebook page – https://www.facebook.com/talaphilippines/

          Thanks!

          Reply

  28. Mama hi how can i get my reference no. Beacause my sim card is deactivate.. I need to pay now how can i contact tala. In facebook they dont respons…

    Reply

    1. hi Jonathan! Did you get an email confirmation regarding your loan? You can also check the reference number from there. Thanks!

      Reply

  29. Ano mangyayari kung nakapagpay agad ako ng loan within a week? May interes p po ba or maliit n lung interes..

    Reply

    1. Hello. Yes, may interest parin, although the interest will be computed starting from the day the loan was approved until kung kelan po kayo magbabayad. Please take note of the reference number when making a payment. Thanks!

      Reply

        1. Hi Ken. There could only be delay in the posting of payment 🙂 Please keep the proof of payment and send it to Tala thru their Facebook page so they can verify your payment. Thanks!

          Reply

  30. Hi can you please help me on how can i contact the sender because i cannot get the money on cebuana because the middle name is not matching on the id of my husband. I keep sending message on the [email protected] but they dont answer!!?

    Reply

    1. Hello Michelle. We usually hear this concern and as much as we want to help, we are not Tala Philippines. We suggest that you send a message and leave comments on their Facebook page so that Tala will notice it 🙂 Thanks!

      Reply

    1. Ideally, the loan should be paid since this is still, first and foremost, a financial obligation. We’re not sure as to Tala’s process on claiming for unpaid loans, but there is a possibility that a collection case through Small Claims Court may be filed against you for non-payment of loan.

      Reply

        1. Hello Jonald. late payment could affect your chances of approval po. It is advisable to pay on time para mas mapabilis ang pag-process ng loan application the second time you apply 🙂

          Reply

          2. Hi Anna! Yes, maaari po kayo mag-reapply but the delay could affect your loan application.

  32. Hi po gusto ko po matry magloan sa tala may idea po ba kayo hm ang interest let say i wanted to loan 10k. Saka pano malalaman kung tapus kana bayaran ang loan mu. My number po ba sila para matawagan to inquire? Thanks for the help

    Reply

    1. Hi Emz. We’re sorry but the interest rate is something that Tala did not disclose to us (or we think with any of their borrowers). They will simply inform you of the total amount you will pay, including the interest. You can also keep track of the status of your loan when you open the Tala app. Unfortunately, they don’t have any contact number and can only be contacted thru email and Facebook message.

      Reply

  33. Hello po, nag install po ko nang tala app sa phone, then in-open ko po sya and nag sign up. Tas in-exit ko po sya at hindi ko na sya ulit ma open, ini-uninstall ko na sya at ininstall ulit pero hindi ko na talaga sya ma open.

    Reply

    1. Hi Jona Mae. Sounds like a technical issue happened there. Have you tried updating your phone as well? Let us know if this works 🙂

      Reply

  34. nag apply ako Ng loan sa tala Philippines kasi gusto ko mag business,but unfortunately my application was mat approved. can you please give me some tips para ma approved next time yung application ko. thank you Po.

    Reply

  35. Di naman ako na approved dito kahit educational expenses kinuha ko. Pangalawang try ko na, ayaw pa din.

    Reply

    1. Hi Christian. We’re sorry to hear about your unpleasant experience with Tala. There are several factors they look into such as capacity to pay or perhaps, there were lacking information that will verify your identity as a borrower. Don’t worry. You can still apply again or you might want to consider other online cash lenders like Loan Ranger 🙂

      Reply

  36. Hi! nawala sim card ko and wala ako reference number since direct sa bank account ko nun nakuha ko ung loan. Pano ko mababayaran si tala? pede ko ba gamitin ung account number na nasa email ko para mabayaran si tala? thanks.

    Reply

  37. hi po..ask lng po bkit po tagal mrelease ng second loan q advnce payment nmn po aq.apply po aq khpon e wala p din po ndating skin 4 confirmation 4 claiming my loan…thnkz

    Reply

    1. Hello Genalyn. Tala promises 24 hours loan processing application but with tons of application, maaari po talaga matagalan even if you are a repeat customer. Please be patient. Surely, Tala will prioritize your loan application since you are a returning borrower 🙂

      Reply

  38. I was informed that Loan has been approved nad it has been 24hrs but haven’t received the control # from Cebuana yet. This is my second time applying. No response from Customer Service and FB page. Any help? Thanks

    Reply

    1. Hi Erika! Have you checked your email too? Perhaps Tala sent you the loan terms on the email address you indicated 🙂

      Reply

  39. How to regestered my new number?im trying to pay my loan as early but my mobile number i used was lost..pls reply asap.

    Reply

    1. Hi Yuffie. Your account will accumulate interest + penalty fee. We highly suggest that you pay your loan ASAP para hindi na kayo mag-incur ng charges. Thanks!

      Reply

  41. i am already approved with my third loan but tala replied that there is a problem sending my loan..where can i contact tala to know what is the problem sending my loan..

    Reply

    1. Hello there. We’re not really sure as to how much since Tala will not disclose this kind of information from us 🙂 Still, we hope that it will be a reasonable rate to avoid imposing too much burden on customers 🙂

      Reply

  43. Good day po, am still waiting for my reference number pa po, TALA already updated me of my payment even if hindi ko pa po nakuha ang loan ko, pwede po bang ma send na ang reference number? still waiting po. 🙂 thank you.

    Reply

    1. Hi Hazel, apologies but only Tala can send you the reference number for you to be able to claim the money you borrowed. We suggest that you send them a message on Facebook or an email message so that you can claim your money. Thanks!

      Reply

  44. Hi Tala has fast and smooth transaction but if I pay the money how many days can I reapply again?

    Reply

  45. Hi may i ask when claiming the loan at cebuana whats the name of the sender should i put? And when paying the loan what is the account# and account name should i put?

    Reply

    1. Hello Ingrid. The sender should be Tala Philippines. Account name would be your registered name in Tala and use the Reference Number sent to you upon approval of your loan application on the account number. Hope this helps! 🙂

      Reply

  46. Hello po.. Nid help.. Na approve un loan ko sa tala at ang pinili ko para mareceive ang pera is tru coins.ph.. Nd pa din dumadating un pera sa account ko sa coins.ph nAng chineck ko magkaiba pala un number na nakaregister sa coins.ph ko at sa number na niregister ko sa tala… Panu ko po macclaim un pera? Panu po ggawin ko ngaun? Thanks in advance

    Reply

  47. Gud day I wanna ask I f I pay my account early and I want to reloan how many day/s I have to wait to be approve and receive money? Thanks

    Reply

    1. Hello Sheila. You can apply for a loan again as soon as you’ve seen that payment is posted. This is important for Tala to see so that they could grant you a second loan and who knows, at a higher amount? 🙂

      Reply

    1. Hi there Ai. There are instances when Tala has not yet updated the system, which explains why there is still a pending amount in your account. Just be patient and in no time, the payment you made will be reflected in their system 🙂

      Reply

  49. Hi, 2 days nalang and it is already the due date of my loan. My problem is nawala ang old cp ko that is why may bago po akong number. Gusto ko na magbayad, nag email and message na ko sa Tala but no reply. How can I have the reference number para makabayad na(maybe they are sending it to my lost cp no.)? I tried to message them din thru app.

    Reply

    1. Hello Marianne! Have you checked your email? Tala also sends a copy of the loan details, including the reference number that will be used for payment, on the email you provided. You can pay thru remittance centers like Palawan and Cebuana, 7/11, or coins.ph account 🙂 Hope this helps!

      Reply

  50. Hi. Do you Tala’s contact number? We paid our loan yesterday using the reference that was sent to us. Before that we press the “make payment” thrice and didn’t know that they had a different ref number. How we contact tala regarding this? We cannot message them using the app. But we already email them but no response yet. Can you help us? Thanks.

    Reply

    1. Hi there. Unfortunately, Tala doesn’t provide a contact number, so we also don’t know where to call them. The best way to contact them regarding your concern is by sending them (tons of) messages on their Facebook page and email.

      Reply

  51. Hello .. I am a tala user .. Recently naisnatch yung phone ko .. E hndi ko po nasave yung ref.# n naibigay nyo .. Bka po pwede magsend kayo ng bagong ref. # s bago ko po# 09057568095 .. Eto po yung pansamantala kong # .. Thankyou ..

    Reply

    1. Hello Czarina! We’re sorry to hear about this incident. Have you checked your email address? Tala also sends a copy of the Loan Agreement on the email address you provided, which includes the reference number for the loan 🙂

      Reply

  52. I’ve made payment on the due date specified via coins.ph/7 Eleven last night and when I checked my Tala app this morning it says I still haven’t paid. Contacted their email support.ph and FB messenger but got no reply. Such a downer.

    Reply

    1. Hello Crystal. It could be because the payment has not yet reflected in the Tala system. We suggest that you keep the payment slip made as proof of payment in case they contested or insist na hindi pa bayad ang loan. Hope this helps!

      Reply

    1. Hello Audrey! This will depend po since there is a possibility that the payment won’t be immediately reflected in the Tala system 🙂

      Reply

  54. Just confirm, I provided my bank acct # to have my loan transferred. TALA wont use my card or has no access with my card to deduct any existing balanced that I have or I’ll be having in the future right? its only use for bank transfer? thanks

    Reply

    1. Hello John. That would be unauthorized withdrawal if Tala did that; hence not allowed – unless you signed a waiver allowing Tala to withdraw from your account by come due date of your loan.

      Reply

      1. Hi, good morning.
        I have been making a loan with Tala for several times now, and I used to get my loan thru cebuana remittance, but today nag loan ulit ako at sa coins.ph ko pinahulog ang loan, sabe my loan has been sent na raw sa coins ph ko, but when i check itto my coins ph account the money is not there yet, i have not received it yet. And i have found the email which i use to my tala and coins ph is not the same is this the reason why i am not receiving the money. please, i need immediate response. is there any way i can solve this problem? thank you.

        Reply

  55. HI TALA PH IM A USER OF THIS SINCE NOW AND THEN HOWEVER MY NUMBER THAT I REGISTER FOR TALA WAS STOLE AND LOST, THIS IS OUR WAY OF COMMUNICATION AND RECEIVING CODES OR REFERENCE AND I HAVE OUTSTANDING BALANCE I WASNT ABLE TO SEE MY REFERENCE CODE TO PAY THRU 7 11 EVERYTIME I MAKE PAYMENT. IS THERE ANY SOLUTION TO CHANGE THE ACCNT NUMBER I REGISTER BEFORE INTO CURRENT? BY THE WAY I ALREADY ESCELATE THIS THRU TALA SUPPORT NO ONE ANSWERING ME FOR 1 WEEK ALMOST.

    Reply

    1. Hello Julie! We really want to help you on this but sadly, we are not Tala Philippines. We don’t have access to their system and have no way of making any corrections. We suggest that you keep on sending them private messages and comments on Facebook and word them nicely. We noticed that they respond more to that 🙂

      Reply

  56. gud evening mam/sir katulad ng problem ng 1ng client nyo pano if d q nsave ung reference no.ko pano po aq magbayad??? at pano po aq mg-apply for renewal qng wala po aqng magamit n android phone ngayon kz nga po nsira din i only used basic phone,can i used computer???tnx

    Reply

    1. Hi Gerjean. You can check your email as well since Tala sends a copy of the Loan Agreement on the email address you provided. Unfortunately, Tala is only available in Android devices. We’re not sure if you can apply via computer. Thanks!

      Reply

  58. Hi! Paano po kapag biglang nagblackout ang screen ng phone? Eh hindi pa po nakukuha yung loan sa remittance center pero nagalert na noon yung tala na pwede ko na makuha? Hindi na po gumagana ang cellphone eh. Maraming Salamat po.

    Reply

    1. Hi Dee! You can check po your email address to see a copy of your loan contract. Naka-indicate narin po doon ang reference number 🙂

      Reply

  59. Ng apply po aq ng loan sa tala sa coins.ph q icnend yung nloan q kya lng ndi p upgrade yung coins.ph q ask qlng po pwede q p pobang icancel nlng imbes n s sarili q coins.ph s express pdla q n lng ilipat yung niloloan q s tala pede po b yun?

    Reply

    1. Hi Kathless, you may apply for another cash loan as soon as you don’t have any outstanding balance under your name. Thanks!

      Reply

  61. How much po sa 1st loan? Saka na download q n tala pero kapag nilalagay q n code wrong code lagi lumalabas,sana po ay matulungan nyo aq.

    Reply

  62. Hello tala please send me again my tracking number at palawan express…coz i can not save the number i am really sorry…so please send me again to claim my loan

    Reply

    1. Hello Rascy! Have you checked your email address? Based on previous customers, Tala also sends a copy of the loan contract in the email address you indicated in your loan application 🙂

      Reply

  64. i couldn’t find “make payment” button on my Tala Application homepage, please send me a payment link so that i can repay my loan in advance of my due date. I already claimed my loan , but it did not appear on my Tala homepage.

    Reply

    1. Hi Tin! You can also pay through remittance centers or 7/11 branches. Just use the reference code given by Tala when making a payment. Thanks!

      Reply

  65. good morning, I lost my phone last week, How can I repay po my outstanding balance since I cannot receive the reference number. Thank you

    Reply

    1. Hi Necitas! You can also check your email for this. Per customers’ reviews, Tala also sends loan details in the email you used for registration. The reference number should be there as well. Thanks!

      Reply

  68. Paid through 7/11 for my loan. Received confirmation via text that my payment is remitted but received calls from Tala weeks after paying saying that my payment did not go through. Sent a screenshot through [email protected] but they said payment is still not received. SUCH A HASSLE EXPERIENCE to deal with their agents who are annoying to deal with over the phone.

    Reply

    1. Hi JM. We’re sorry to hear about this experience and at the same time, thank you for sharing this as well. Perhaps, there was a delay with remittance from 7/11 to Tala; hence hindi nag-reflect kaagad sa system ng Tala.

      Reply

  69. Hello po. good afternoon!
    ask lang po ako, nawala kac phone ko . paano po bah mag byad mai existing loan napo kac ako na lapit na mag due date. nag try ako email sa Tala Support via zendesk.com pero ito lang msg ko na rcv ( Your request (2773838) has been updated. To add additional comments, reply to this email. )
    ano po ba gagamitin ko pra mka bayad . TIA

    Reply

    1. Hi joy! Tala also sends a copy of the loan contract on the email you used during registration. you can check that po for the copy of the reference number. Thanks!

      Reply

  70. i already paid my payment loan but till now not yet reflected on my phone…but i already receive and e-mail for the confirmation…please help.

    Reply

    1. Hi Sally! It is possible that the payment was not yet reflected in Tala’s system. Please keep the payment slip as proof of payment. Thanks!

      Reply

  71. TALA is a good app and they provide fast cash loan. 30 mins lang process ko and nakuha ko na money ko through cebuana.

    Reply

  72. Hi,ask ko lang paano po ako magpay kung iba na po yung ginagamit kong simcard po,dahil yung simcard kong una po dba yun ang account number ko po sa tala,paano po kasi due date ko na po.kasi if make payment po ako baka magsend po sa old number ko po yung reference number paano po kaya sana reply po kayo agad?

    Reply

    1. Hi Janet! Please contact Tala Philippines through their Facebook page regarding this so they could send you a reference number on your new number, which you will use when making a payment. Salamat po!

      Reply

  73. Gud pm, po kakabyad ko lang po sa tala, 21 pa po duedate co tas umulit po ulit ako. Magloan 2500 na po co.tas na approved na po co pinasend ko po sa coins.ph po kaso nag kaprob po ata d po pumasok kc po ung email po ng asawa ko gamit ko sa coins.ph pano gagawin replay asap dko naman po kau matwagan wla naman po kayo contact #

    Reply

    1. Hi Haidee! Please contact Tala Philippines directly through their Facebook page regarding this concern. Salamat po!

      Reply

  75. Paano po kung hindi nabayaran on time yung 2nd due pero kompleto naman pong mababayaran ang final due date may penalty padin po ba?

    Reply

    1. Hi Ren! Please confirm this directly with Tala. We’re not sure po as to their policy regarding this. Salamat po!

      Reply

  76. Hello tala philippines.
    My loan is already approved it cost 1000 hindi ko pa nakuha sa palawan pawnshp
    1000 po ba ang exact amoubt na ilalagay ko sa expected money to be recieved??

    Reply

    1. Hi Laura! Please refer to the amount indicated in the SMS or email confirmation sent by Tala Philippines. Thanks 🙂

      Reply

  78. gud am… i have an due date payment but unfortunately the contact number that i was previously using during my application was deactivated. So i dint have any access on how to make payment with my loan. This is may new contact number – 09292307558. Kindly send me SMS on how i can make payment under the name of NOE OLVIDO. Hoping for a positive response within the day thru my celphone #

    Reply

    1. Hi Weng! Regarding this po, please contact Tala Philippines directly so they can make necessary adjustments. Salamat po!

      Reply

  79. paano po ko magbabayad kung wala na po yung phone kung saan po ako nagsign in ?
    ayaw po kz sa ibang phone ..
    kung sa coins po ako magbabayad paano po saang address ko po ipapadala ?

    Reply

    1. sana magreply kayo agad kz due date ko pa noong april 22 .. wala na kz ako cp ngayon .. pati yung number ko di na din naiinsert ,,

      Reply

      1. Hello Monneth! As much as we want to help, we are not Tala Philippines so we cannot access your account. Have you checked your email address? Based on the accounts from previous customers, Tala also sends an email containing your loan details.

        Reply

    1. Hi Juliet! Ano po ang inyong pinili na cashout method? Maaari niyo po makuha na ang money depende po sa cashout option na pinili po ninyo.

      Reply

  83. HELLO, I AM WONDERING, IF LENDERS ASK INFOS REGARDING TALA LENDING, YOU ARE QUICK TO GIVE FEEDBACKS. BUT IF SOMEONE ASKS “THE INTEREST PER LOAN” YOU SEEM TO IGNORE THE QUESTION. HOWEVER YOU SAY…SORRY WE ARE NOT TALA …

    IF YOU ARE NOT TALA, SO WHY THE HELL ARE YOU REPLYING QUESTIONS FROM THESE LENDERS?

    Reply

    1. Hi Rolando. The purpose of this website is to provide information about the different online cash lenders in the Philippines. This gives people options on where they can borrow. We get our information from the lenders’ websites and customer reviews. We try our best to answer every question based on the information available to us, but if it pertains to internal matters such as the interest rate charge, we have no hand on this since some matters are not disclosed to us. Hope this cleared things up. Thanks.

      Reply

    1. Hi Graciane! Interest is at 15%, so interest is at P150. We’re just not sure if this would be the same amount Tala will charge.

      Reply

  85. Good Day! I lost my old cell phone and phone number which I am using to access and process my Tala Account. I am supposed to pay my current loan under the name Francis Glenn K. Samdao now but I do not know how to access my account since I just lost my phone and the number I used to register in it. What should i do? I have contacted every possible contact information and support contacts you provided in all your sites but no one seems to be looking into my problem and query. Please get back to me as soon as you read this message, and please provide me with information support I need to be able to get back on my Tala Account and be able to access it again. We never know, the phone and phone number could be used for fraudulent and illegal activities by now under my name and information, and my tala account could by now be being used by the ones who have my phone so please see to it that my problem be attended immediately!!!

    Reply

    1. Hi Francis! We want to help you on this, but unfortunately, we are no related to Tala and we have no access to their system. Please send Tala messages (the more the better) so they could look into this. Thanks so much and apologies if we can’t help any further.

      Reply

  86. good day.. na approve na ang loan ko kso hindi ko ma pay out invalid ang receivers name .. ok nman ung tracking number .. may mali sa pangalan ko.. kaya until now d ko ma kuba..

    Reply

    1. Hi Dinalyn! Please contact Tala directly through their Facebook page so they could rectify the situation. Sadly, we cannot be of help since we are not Tala Philippines. Thanks.

      Reply

  87. Guys this is LEGIT LOAN APP. In just 2 days i already got my loan 🙂 1 day verification and almost 1 day for waiting my loan. Thanks again Tala !! 🙂

    Reply

    1. Hello! Please contact Tala directly through their Facebook account. They are the ones who can access po your record. Thanks.

      Reply

  89. Does the lenders be registered in DTI? As I check TALA Ph is not registered in DTI nor in SEC. Please advise the legitimacy of this company. As we are asked to allow them to access our FB account and Phone contacts and messages.

    Reply

    1. Hi Rina! Legitimate lenders must be registered with DTI or SEC, whichever agency is applicable. This will ensure customers like you that they are legitimate and allowed to do business. Apologies though, because we do not know the framework of Tala.

      Reply

    1. Hi Joan! Yes, you can apply again as soon as nabayaran na in full ang loan. Please check the Tala app to ensure that your payment was reflected in their system. Salamat.

      Reply

  91. Hello Tala,

    Naresiv kuna po yung tracking code sa Palawan , pero ak ko yung sender ho ba is Coin.ph parin?
    kasi wla pakong details for the sender ee.
    Thank you.

    Reply

  92. Good day..
    Got my loan 2x..but for the 3rd loan giving me a renewal of loan ., Fill up the requirements is successful.
    But i open my tala app..
    The massages is……

    THERE IS A PROBLEM SENDING YOUR LOAN..

    ALMOST 2MNTH ..

    STILL THE MASSAGE IS DESAME

    Reply

    1. Hi Jayson! Please contact Tala directly through their Facebook page so they could check your account. Thanks!

      Reply

  93. bat po ganun? dinownload ko po yung tala then nakapag loan na po ako ng pera then na refortmat po yung cellphone ko at ininstall ulit yung tala para makapag bayad at ni log-in ko yung account/cellphone number at yung code then pag ka log-in naka lagay dun sa status ay “your loan is on the way” pero naka kuha na po ako ng pera. magbabayad na po sana ako pero naka lagay “your loan is on the way” eh hindi naman po ako ulit nag loan, kahit po i refresh ko ayaw. bat po ganito? pano po ako makaka bayad?

    Reply

  94. Hi …na send na po ninyo ang second loan ko pero bakit hindi ko maclaim sa palawan need po ang name ng sender eh wala nmn pong nakalagay..paano po to pwede po ba ipa transfer sa cebuana

    Reply

    1. Hi Elvero! Please check the following details:

      Sender’s Name: Christian Ramos Roxas
      Sender’s Number: 0905-5111619

      Reply

  95. Hi, tala.
    May i ask something.
    Ilang percent po ang tubo pag nag loan?
    Ilang days po ba ang due date?
    Nag tratransact po ba kayo via gcash??

    Godspeed po tala…

    Reply

    1. Hi Jake! Tala will inform you of the total loan amount when you apply online through their app. Due date would be after 30 days and they don’t accept Gcash. Hope this helps.

      Reply

  96. May option po ba ma claim ko yung loan ko kasi ung pag sesendan ng control no. Eh di inaasahan na sira kaya di ko ma claim ung loan ko..pwede po ba paki ayos ng acct ko po
    09976133055
    [email protected]

    Reply

    1. Hi Jovan! You may contact Tala Philippines so they could check your account. You can also check your email address since per customers, nagse-send din daw po doon si Tala ng copy ng loan. Thanks.

      Reply

  97. My name is Roland Tanael /cell no 0935-3886854.

    Hi! I renew my loan and was already approved for 3k. I tried to request through your apps to send the loan proceeds to my Coins wallet but I did not received any confirmation from my phone that it was already sent to my Coins wallet. Upon checking the Tala apps, it was stated there that there was a problem sending my loan to said Coins. In this regard, can I change the loan proceeds, and instead send it to Cebuana Lhuilier? Hoping for your prompt reply. thanks.

    Reply

  98. My due date is on sunday. But the problem is I lost the simcard I used to open my Tala App. Pano po kaya ako makapag bayad sa Tala ?😭 Please I really need your help.

    Reply

    1. Hello! Please send a message directly to Tala so they could check your account and help you come up with an amicable arrangement to pay off the loan. Thanks.

      Reply

  99. Tala paki ayos yung akin ngbyad napo ako dalawang beses na sa remaing credit ko bkt hanggang ngayun anjan parin..elang beses nyo po va akoa papabayarin?pki ayos po..49c98cb4 yan po reciept ko sa pgbyad through coins..pkiayos po

    Reply

    1. Hi Ruel. It’s possible na hindi po agad nag-reflect sa system ng Tala. Pakitago lang po ang proof na nabayaran na and send them a copy as well. Thanks.

      Reply

  100. Hi po ask lang kasi nakuha na namin ung loan last june 30 then babayaran na sana namin ung half muna dahil wala pa naman due date kaso pag mag log in sa tala naka lagay pa din sa account namin on process loan..panu namin mabayaran un wala nkalagay amount kng magkano babyaran namin di namin mkuha ung barcode.. nid help

    Thanks

    Reply

    1. Hi Emerson. Have you contacted Tala regarding this? We can’t check your account po nor recommend payment options since hindi din po kami Tala Philippines. Thanks.

      Reply

  101. GOOD day po, mali po kasi yung last name kopa na nailagay yung single kopa po. eh yong id kopo is married na. can i edit the information sa Tala na nailagay ko po?

    Reply

  102. Tala is 101% legit i reach the amount of 5k already , although after paying it u may proceed to reapply again it only taked time cause after you finish your 5k loan u will approve for 5500 I just hope you will move it instead of 500 after repaying loan it will increase into 1k thanks, and fees as well it’s getting higher and higher like u are eligible for 5k 800 fees plus they need to minus the fees again just to get the money please decrease your online fees thanks

    Reply

  103. Hello. I received a confirmation text from TALA APP that I can now redeem my loan via PALAWAN EXPRESS including the reference#. But when I got into the Palawan Express brancg near me, they cannot issue my money because they said that they need the name of the sender. Which should be just TALA PHILIPPINES right? I showed them all the text from Tala app, but they still didn’t give my money. Why is that?

    Reply

  104. Hi,

    I was approved for 3000 loan..Paano po malalaman if approved na yung loan mo after mo magpasa ng ID verification?

    Reply

    1. Hi Maricar! If you got a confirmation from Tala that you were approved, then your loan was approved 🙂 Take note of the reference number since you will need this when you make a payment. Thanks!

      Reply

  105. how to change my mobile number in tala
    .. because the number that i register there is no signal… can you help me how to change..

    Reply

  106. I am a valued customer of Tala. It really helps me in times of emergency so easy and convenient to borrow money. I used to cash out in Cebuana. At malaki yung processing fee nila compared to other affiliated remittances ng Tala. I would like to ask for opinion of you, if there is much better way yung less processing fee na pwedeng magcash out tapos makukuha naman kaagad yung loan? How about Coins.ph? Makukuha ba agad agad din like sa Cebuana ? What cash out would you like to recommend na mas preferred mo? My area is accessible sa lahat ng remittances. Thank you!

    Reply

  107. There is some certain leak upon payment. Now is my due date so i clik the make payment and the page said there is system error so i cannot make my said payment on time so is this mean i have to pay and double the interest on the next day??? I tried to contact tala and they said yes there is certain system error and they try to cope with it immediately , so i try several times but failure to do so then on evening at pass 8pm.suddenly it was all ok and you i can make my payment but the problem is payment center are already close and i also try going to 2 branch of 7-11 and it was offline. The other branch wilk cost me more on transportation when i pursue going and still i am not sure if they still online. I try to txt them and they said there is no such addt’l fees to br collected during the system error let’s wait and see tomorrow. If tomorrow i have to pay an addt’l i will not recommend this app. Yes, on loan it is ok and immediately they approve but also chek on the worst upon payment!!!!

    Reply

    1. Hi Macoy! You can claim the money depending on the cash-out method you chose when you applied for a loan. Pwede po bank deposit or remittance centers like Palawan Express.

      Reply

  109. hi tala team,

    please assist my account still pending status since 3 day this is my 7th loan what happen to your system? badly needed ko po kasi…please help.

    thanks,

    -sally-

    Reply

    1. Hi Sally! We’re not sure what happened but this could be due to voluminous applications received by Tala. Don’t worry. You’ll get it soon since you’re a repeat borrower naman 🙂

      Reply

    1. Hi Rachelle. We’re not sure regarding the fees. Please contact Tala Philippines through their FB page for specific amount of fees to be paid. Thanks!

      Reply

  111. Bakit hindi ako nka received ng tracking number? Approved nman ako for a loan pero wala parin along na re received ng tracking number..napaka aga Kong nag bayad sa first loan ko..this is my second time

    Reply

    1. Hello there. Have you checked with Tala? We really want to help but we are not Tala Philippines and have no access to your account po.

      Reply

  112. Hi I just want to know if I chose 21 days for the payment of my loan meaning i have 3 scheduled dates to pay. is it okay if I pay all my balance on the 1st day of payment?

    Reply

    1. Hi Mark. That’s possible naman po. Please keep the copy of your payment slip as proof na nabayaran niyo agad in full ang inyong loan. Salamat.

      Reply

  113. hi i had a good experience with TALA. my limit is at 6k already is just that customer service is terrible. they dont answer on chat. right now i have a problem i had been approved for my loan, they sent me a text that it was sent out to my bank account but the loan is not there. this is the first time i had a problem with tala. it was my mistake since i had place an account number wrong one digit error to be exact. i tried reaching out to you so i could provide and change the account number but not responce i even place my acct number in chat so that they can change it but still no responce just a text stating that the money was sent out but never got it.

    Reply

    1. Hi Roma! Yes, customer service is among the biggest concerns of Tala users. As much as we want to assist you, we are not Tala and not related to them as well. The best that we could do is to continuously send them a message and leave comments on their Facebook page. Thanks.

      Reply

  114. Hello. My mother’s payment on Tala is due on today (Aug.14), but the device she used to access it, doesn’t work anymore. How can she make her payment though she cannot access on the app with her device to click on the payment? Is there any alternative way to pay even without getting any reference number in the Tala App?

    Reply

    1. Hi Lorraine! You can still pay using remittance centers like Cebuana or Palawan. A reference number (you can check your email as well since based on customers, Tala sends a copy of the loan contract in the email you used to register) is still needed to make sure that the payment will be tagged under your account.

      Reply

    1. Hi Desiree! Penalty fee po and interest rate per day of missed payment. We’re not sure as to the specific amount since this is not disclosed by Tala.

      Reply

  116. Hi,

    Paano po kaya kapag nagkamali ka ng ACCT number na binigay? Naconfused po kasi ako sa CARD number at ACCT number ng East West ko 🙁 Ano kaya pwede gawin? 🙁 16 digits yung CARD number ng East West ko tas binura ko lang yung last 4 digits para maging 12 digits, kasi yun inaaccept nila. 🙁

    Reply

    1. Hi Isaac. Please contact Tala Philippines po since they are the one who will decide on your account po. Thanks!

      Reply

  118. Until now po, hindi ko pa narecieve loan ko? Sabi nila nasa account ko na but when I checked po, wala pa naman.

    Reply

  120. Hi tala paano po kung nawala yung simcard ko na nakaregister sa tala app?
    Paano po ako makakapag bayad? Need ko po ng new reference number para po may maipakita po ako sa 7eleven para po makapag bayad. Ito po new number na gamit ko since di pa po ako nakaka bili ng new simcard.
    0995 911 1108

    Reply

  122. I accidentally deleted my messages and i forgot my password in my email address. I dont have the reference number.What will I do to retrieve my reference number again?

    Reply

    1. Hi Melanie. You could check “Forgot Password” in your email so you could reset your password po. Tala also usually send reference number sa inyong registered mobile number so you check that as well. Thanks!

      Reply

  123. may customer hotline number ba ang tala philippines? I think mas mabilis un rather than answering thru emails and chats.

    saka po I have concerns with my loan. Approved na yung loan ko thru coins.ph. Yung coins.ph ko is fully verified and the Name was just the same as it shows with my tala account. However, I got an error saying that there’s a problem sending my loan. When I clicked contact us, I was just directed to FAQs and I cant create a ticket. Wala din ways para magchange ng other mode of sending the Loan. I badly need assistance from TALA pero hanggang ngaun wala padin reply.

    Reply

    1. Hi Joyce! We’re sorry to hear about this experience. Unfortunately, Tala does not have customer hotline as per checking. The only way to contact them is through Facebook or sending them an email message or message them using their app. Thanks!

      Reply

  124. Gud day po tanong ko lang paano po magbayad ng loan sa tala pero na delete na po yung apps ng tala at ng download nalang po ulit ng panibago kaso po laging lumalabas na puro device linked to another tala. Paano po gagawin ko salamat po

    Reply

    1. Hi Lydia! Have you tried logging in using your first login details? If ayaw parin, you may contact Tala thru the following so they could check on your account:
      – e-mail: [email protected]
      – Tala Facebook page: facebook.com/talaphilippines

      Reply

  125. good day!
    Ask ko lang kung paano po kapag releasing na? do I have to sign for legal papers? Like promissory note or loan contract? Thank you in advance.

    Reply

    1. Hi Arlene! The amount will be released depending on your chosen mode. You can get it through Coins.ph, bank deposit, or remittance centers like Palawan or Cebuana 🙂

      Reply

    1. Hi Ben! It depends since Tala has to review your application first, which could be on the following day na 🙂

      Reply

    1. Hi Mae! Please wait for the system to update before you apply. Pakitago muna po ang proof of payment just in case. Thanks!

      Reply

  129. TALA is great really BUT they do not respond to your messages when you have payment default and would like to have alternative arrangements the second time. I didn’t expect I would take me longer to pay in full the money I owe. They are not responding to my messages on both the app and their email. I just keep receiving messages for legal action.

    Reply

    1. Hi Eeza! We’re sorry to hear about this. Upon checking, you can only contact Tala through email and Facebook page.

      Reply

    1. Hi Dan! Please wait for at least three days before you can reloan. This way, sure po na-detect na ng Tala system ang payment. Thanks.

      Reply

  131. Hi,
    I won’t be able to pay my loan on time with Tala, is it possible na 2k every month maihulog ko? Hindi ko talaga mabuo ung inutang ko sa tala para maihulog lahat at magloan na lang ulit.

    Reply

    1. Hi Notnot! We’re not sure if Tala will allow this arrangement. You can contact them directly po through their Facebook page and ask if they will allow this kind of arrangement. Thanks!

      Reply

  132. Tala is good with the loan processing and approvals and sending the loans, provided that there are no hiccups along the way. or else you’re doomed. They don’t get back to you with all the messages you send them either through email or through the app. The tickets close without resolutions.

    Reply

  133. hi am i still eligible for re loan? im still within the 7 days grace period. im about to pay my loan tomorrow.

    Reply

  135. Hi, my due date is on July 08, 2019 if I will repay may due date today can I apply loan today also?

    Reply

    1. Hi Danica! We suggest that you don’t. Please wait for at least 48 hours to allow the system to check and reflect the payment made. Thanks!

      Reply

    1. Hi Accin! Upon checking Tala’s website, they indicated “business day” when it comes to processing of loan applications. This means weekends are excluded.

      Reply

  137. i couldn’t able to receive the details of my reloan today because the registered number in my tala app is already sim failed. is there any other way to know the details of my reloan? can they just send it through gmail?

    Reply

  138. Hi I paid my loan today, I got an Sms from tala regarding my payment, but when I check in the tala application it is not yet updated. I’m planning to reloan. Please help

    Reply

    1. Hi Shella. It’s possible that the payment made has not yet reflected in Tala system. Please wait for at least three days to re-loan and keep the copy of your payment slip for proof. Thanks!

      Reply

      1. it is not updated yet, and i keep receiving text that i still owe the amount to TALA, please help check

        Reply

        1. Hi Catherine. We’re not sure as to the effect, but we think that Tala will assume that you will pay your loan in full.

          Reply

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