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31 thoughts on “Review: What Customers are Saying about Akulaku”
Are the items they sell, especially the phones, 100% original?
Hi Jaya! We assume that it is, otherwise, it would be Akulaku’s reputation on the line 🙂
hi its more than a month now, since issue on my account started but still no update or resolution. pls take a look at it
Can Akulaku extend or give more days when it comes to loan repayment?
Hi Nica! Please contact Akulaku at 304-9120 to 29 regarding this. We’re not aware if they allow extension. Thanks.
reapplied for 5,000 cash loan for the 4th time last november 20, 2018 and it says that it was approved but no money was transferred to my account. its 2019 now and they havent resolved the issue. good job!
Hi Chris! We’re sorry to hear about this. You can contact Akulaku at 304-9120 to 29 to have your account checked. Thanks!
Im applying also a cash loan but the problem is temporarily not meeting the application.. Whats happening??
Ive already contact all your contacts provided but no any clear response regarding with this matter..
Hello there. We apologize since we might not be able to help you on this since we’re not Akulaku. Pls call them at 304-9120 to 29 between 8am to 9pm for further assistance. Thanks.
I have the same problem. What did they do? Did they ask you for the payment?
My job is tricycle driver can apply cash loan
Hi Rey! Yes, you can apply po. Just fill out the application form online and iinform po kayo if approved po ang inyong loan. Thanks!
I’ve been applying loan with you. But now it’s not allowing me. It says: Temporarily not meeting the application condition. Why is that?
Hi Ana! You may contact Akulaku at 304-9120 to 29 between 8am to 9pm so they can check your profile and see what went wrong. Thanks!
Hi same scenario with you the app says temporarily not meeting the application conditions . want did you do fo fix this ? Thanks
4th time to reapply for 5000 no late payments had been made for the last 3 loans and now just suddenly rejected my loan? Try to reach out customer support but no reply…can you tell me the reason why my 4th application was rejected???
Hello Jo. We can’t give specific answers regarding this since we are not Akulaku and have no access to your account. We suggest that you leave them a message on their Facebook page as well. Thanks.
got no issue in purchasing items online. I was bale to get it on time and its really convenient and affordable. to be quite honest, its better than my credit cards.the main issue with Akulaku?
1. CSRs – sorry but they suck! needs more training especially in handling calls. Its more of apologizing than doing something to resolve the issue.
2. TECHNICAL ISSUE – line always cuts in and out then after waiting on the queue for at least 10mins, the call will drop. Amazing!!!
3 CASH LoAN- the most important option that people need. It took a while to get it or worst you wont get it. PAASA is the right term. They will tell you that you’re approved and will get the money in 48 hrs. Too good to he true!!!
4. CSRs – if there’s an issue, again, they can’t help!!!
Hi Jazz! Thank you for sharing this review. It is really helpful to other customers 🙂
This is to inform you that one of your agent or sales rep or pretending to be , She hacked my fb acct , she sent me a link for somebody needs loan and link is your company AKULAKU .
Then i filled up the online form and one of the requirements is to authorized your company to have acces on my facebook acct . So I click the tab yes I authorized the things follows .
The followng day When I Attemp to open my fb acct using my phone
It was session expired that is why its logging out and I have to log in my acct . Attemp to log in but logging in failed due to password change and also email address changed the email supposed to be where code to be sent to recovet my acct but I cant do it because She changed it.
The reason why I pointed this person that the one responsible of my acct was hacked . I checked her profile first and see her profile pic and that profile pic she uses as a profile pic of my fb acct which she hacked from me.
Hi Adonis! Thank you for raising this concern and sharing your experience. We suggest that you contact Akulaku as well so that they will be aware of this scheme. Thanks!
Same case ! Same case again and again again and again and again!!
Regarding on cashloan again !
IT WAS DEDUCTED AGAIN ON MY ACCOUNT AND NOT YET TRANSFERRED AGAIN !!
CALLING YOUR CONTACT NUMBERS AGAIN AND WAIT FOR AN HOUR !!
AND YOU CUSTOMER SERVICE STAFF TOLD ME THAT THEY WILL CANCEL THE APPLICATION AND.RE APPLY AGAIN??
I HOPE YOU WILL CANCEL IT TODAY AND I WILL RE APPLY AGAIN AND AGAIN !
YOU REMIND US ALWAYS OUR DUE TO PAY EXACT ON TIME !! BECAUSE IT WILL AFFECT OUR CREDIT LIMIT HISTORY !!
WE PAY ON TIME !!! BUT WHY THERE IS ALWAYS A PROBLEM ON CASHLOAN??ALWAYS CANCEL AND RE APPLY BLAH BLAH!!
Hi bakit po di ma approved ang cash loan ko for the 5th time.. Im a good payer and always on time to pay
Hi Mark. We’re sorry to hear about this. Perhaps Akulaku “gave chance” din po to other borrowers. You can contact them po directly – https://www.akulaku.com/about#contact
come on! does any in your higher management even bother to fix this issue? i just paid today and yet I cant place an order on installment? how could you do that?
Cancel my pending loan request dated August 9, 2019!!!! I dont fuckin need it anymore!!!! Putang ina nyo!!! Nag bayad ako ontime!!! Bat pending pa 2nd loan ko???!!! Cancel nyo na yan at di na ako uulit!!!! You guys are not worth 1 star!!!! Kailang beses na ako nag send ng messages sa app nyo sa admin, etc pero puta wala action!!! People dont dload or use this app!!! A lot of complaints about late payment pero ontime yung bayad!!!! Puta ka akulaku!!! Wala kang kwenta!!! Customer service number nyo di matawagan!!!! CANCEL MY PROCESSING LOAN REQUEST!!
Hi Caryl. We’re sorry to hear about this experience with Akulaku. Have you tried sending them a message in their Facebook account? I noticed that they reply faster. You may also call them at 304-9120 to 29. Thank you and we hope this gets sorted out.
The phones they are selling are 100 percent original? How can i know that it is original before buying it?
Hi Cla! We have no way of knowing if the phones sold in the platform is original. That is already on the part of Akulaku since they will be the ones guaranteeing the product. Nonetheless, you can check with Akulaku and request for guarantee to ensure that what you are buying is original.
I didn’t recieve my money when I check it into my account. I already recieve a txt from them. But its not yet credited in my account. Can you please check that for me?
Hi Deanson. Please call Akulaku hotline at 304-9120 to 29 since they are better equipped in checking your account. Thanks!